Seamless integration of your workforce, wherever they are.
Optimise your flexible workforce with the right tools
Leading Collaboration Partners
FourNet's agile Unified Communication and Collaboration solutions will consolidate your organisation's communications channels into one simple, secure, integrated solution that works as well for your office-based employees as those working remotely.
Teams meeting rooms
Teams Meeting Rooms offer collaborative experiences no matter where you are working. With our solutions you can combine virtual and face to face meetings to create a rich, collaborative experience for everyone, enabling everyone to fully participate wherever they are.
Teams into the contact centre
Increase operational effectiveness and improve customer experience by integrating teams into your contact centre. Intelligently manage all customer interactions - phone, voice, email, SMS, webchat, and social media through FourNet's Teams integrated multi-channel contact centre.
View your most important metrics across a range of dashboards, optimising your channels, improving efficiency and saving money. With FourNet's Teams analytics you'll have your finger on every pulse, whether your employees are working from home or office, allowing you to monitor, analyse and forecast better.
Use all the data at your fingertips. Utilise best-in-class Knowledge Management solutions which mean that all the relevant information is at the fingertips of those who need it, providing efficient collaboration, as well as enabling customer self-service.
Teams Direct Routing
Never miss an important call. With FourNet's Microsoft Teams direct routing, collaboration between your internal teams becomes even more streamlined. With one number routed to desktop, laptop or to your mobile, employees can be contacted anywhere, anytime, which means you and your customers can get hold of whoever they need to, whenever they need to via voice call or video.
Further reading from our Content Hub