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Announcing our latest strategic acquisition of IT infrastructure and security company, C>Ways
We are delighted to welcome C>Ways to the FourNet family. By combining our businesses, we have accelerated our ability to deliver on new services already in FourNet’s portfolio and to provide security across the entire technology stack for our public sector and enterprise customers.
By combining our businesses, we have accelerated our ability to deliver on new services already in FourNet’s portfolio and to provide security across the entire technology stack for our public sector and enterprise customers.
Cloud, Collaboration & Contact Centre Solutions
Award winning cloud and managed services from FourNet.
The technology that enables you to deliver a better experience to your customers. The tools that encourage employee collaboration and better ways of working. The managed support that frees you to focus on running your business not your communications infrastructure.
Award winning cloud and managed services from FourNet.
AI & Automation in the Contact Centre
Artificial Intelligence (AI) is a huge, complex topic which can impact on many aspects of daily life. In our latest White Paper we look at how AI can be used to enable customer self service and improve agent efficiency and outcomes in the contact centre. We will look at the business drivers and how to build the business case for investing in Artificial Intelligence; we’ll also share our insights on how to get started with AI and highlight how FourNet can help.
Artificial Intelligence (AI) is a huge, complex topic which can impact on many aspects of daily life. In this White Paper we look at how AI can be used to enable customer self service and improve agent efficiency and outcomes in the contact centre.
Responsible Business is
Good Business
Environmental, Social Governance issues are of increasing importance to our customers, employees, and wider stakeholders. We’re committed to maximising our positive environmental and social impacts and championing transparency in all our business operations.
Environmental, Social Governance (ESG) issues are of increasing importance to our customers, employees, and wider stakeholders.
Microsoft Teams
The pandemic has driven the exponential adoption of Microsoft Teams and it’s clear that it’s here to stay. There are many ways that FourNet can help you to optimise your Teams environment with our range of solutions.
– Direct Routing
– Contact Centre integration
– Meeting Rooms
– Data Analytics
– Call Recording
The pandemic has driven the exponential adoption of Microsoft Teams and it’s clear that it’s here to stay. There are many ways that FourNet can help you to optimise your Teams environment with our range of solutions.
Trusted By
FourNet works with some of the most secure, critical and commercially driven organisations in the UK.
Our expertise is in transitioning and integrating complex, legacy systems to deliver the latest communication, collaboration, and contact centre capabilities.
We provide the knowledge and technical expertise to help our customers achieve their digital transformation and customer experience goals. FourNet’s Intelligent Managed Service frees up time for our customers to focus on running their business, without having to worry about their communications infrastructure.
Transforming your business
Best-of-breed technology partners
Solutions
& Services
Our award-winning cloud and managed services deliver best-of-breed communication, collaboration and contact centre solutions. We provide the professional services, engineering and project management skills to help our customers achieve their digital transformation and customer experience goals. Our managed support service frees our customers to focus on running their business, not their communications infrastructure. At FourNet we focus on the business outcomes that our customers are trying to achieve.
Sectors
Our ability to help our customers achieve their strategic goals relies on a deep understanding of the sectors in which they operate.
Trusted by many
"The experience of working with FourNet on the ANTENNA project has been excellent. Our teams have achieved the implementation of unified communication services across Government within a timescale not seen before."
Malcolm Coates MBE
Director of ICT, Prime Minister's Office
"Additionally, as part of the project, we transitioned 1,200 agents across to the new service in one weekend with no issues; it was one of the smoothest transitions I have worked on."
Andy Parkinson
Manager, innogy Business Services