Hybrid Working

The new hybrid world of work caused by the pandemic means growing numbers of employees would like, or even demand, to work from home at least some of the week. Many employees see this is a crucial policy in order to attract and retain the best staff. So, what are the best technology solutions to ensure operational efficiency and employee engagement?

Solutions

Effective tools for hybrid times

Employee wellbeing

Workforce Management & speech analytics tools identify stressed or vulnerable employees, allowing targeted interventions to safeguard agent and employee wellbeing at home or office-based. Workforce engagement tools promote a better work life balance, permitting flexible scheduling, self-service and AI applications which reduce mundane and repetitive customer engagements.

Further reading from our Content Hub

Back to Business – A hybrid workforce White Paper

Central Government

Cloud Solutions

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work from home. people making video conference with colleague via laptop computer during home quarantine to avoid spreading illness transmission of COVID-19 Coronavirus outbreak. Social distancing

Remote Working: 2021 and Beyond White Paper

Central Government

Cloud Solutions

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Ambulance Service – COVID-19

Emergency Services

NG999

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