News

FourNet sustainability and social impact performance achievements

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Awaab’s Legacy – Safer Tenants, Healthier Housing

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Photo of a row of brand new empty houses for sale on a housing development.

Clock is ticking for housing associations to comply with Awaab’s Law next month, warns FourNet

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Case Studies / Client Stories

Driving the Next Phase of Compliance-Ready Contact Centre Transformation at Target Group

Financial Services

Contact Centre

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Modernising Tenant Experience Across Three Housing Providers

Housing

Contact Centre

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Modernising Voice and Contact Centre Services for the UK’s Largest University

Education

customer experience

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Guides

How to Prevent Fraud in the Contact Centre

Contact Centre

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How AI Can Support Vulnerable Customers

Finance

AI and Automation

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What is a Successful AI Implementation in the Contact Centre?

Finance

AI and Automation

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Blogs

Member of Romanian Parliament is voting by raising his hand

Government Efficiency in Practice: Self-Funding Transformation After GTN

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Learning from the AWS Outage: Designing Cloud Strategies That Withstand Failure

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Turning Compliance into Competitive Advantage: Key Insights from Our Manchester Event

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White Papers

Responsible Business Report 2024/25

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Local Authority Digital Transformation Index

Local Government

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Responsible Business Report 2023/24

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Video

Using Data to Spot and Stop Fraud in the Contact Centre

Contact Centre

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Unlocking the Hidden Capacity in your Contact Centre​

Central Government

Workforce Optimisation

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Webinar: Tackling Vulnerability in 2025

Contact Centre

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Events

Four Use Cases for AI in the Housing Sector

26 Mar 26

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Using AI to Improve Support for Vulnerable Customers

21 Apr 26

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Simplified Telephony Management For Welsh Schools

23 Apr 26

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