One simple integrated solution for communication
Technology has developed so fast that the sheer number of communication tools available is enough to overwhelm any employee or IT team. FourNet’s Unified Communication and Collaboration solutions will consolidate your organisation’s communications channels into one simple, integrated solution.
FourNet solutions give you the ability to set up teams who can collaborate seamlessly on any device, from anywhere.
Integrating best-of-breed technology partners
Market Leading UCaaS Solutions
Incorporating both Gartner’s Unified Communications as a Service (UCaaS) Magic Quadrant leaders; FourNet offer a range of unified communication solutions to meet all budgetary and functionality requirements.
Features and functionality
Benefits of Unified Communications
Optimise your environment
There is nothing more frustrating than poor call quality and with today’s complex hybrid environments it can be difficult to identify the source of the problem. FourNet’s advanced monitoring, diagnostics, and reporting services bring new levels of clarity and understanding to the real-time performance of your communications platforms, and customer and user experience.
Our diagnostics combine technical analytics with in-office and WFH network and room analytics, to provide full stack end-to-end visibility of hybrid working environments so you can identify and resolve the source of the problem.
Record every channel
Meet your verification, compliance and training needs with Agile Interaction Recording
Agile Interaction Recorder (AIR) from FourNet allows you to record, store and play back all your calls, messaging and associated screen activity across all your Unified Communication, and Contact Centre, channels. AIR enables customers to seamlessly and cost effectively meet their recording and archiving requirements whilst providing a simple, user friendly interface to access recordings for compliance, training and governance requirements.
Analytics to unlock insights
Understand engagement and adoption
FourNet UCaaS Analytics supports organisations to measure and monitor activities, utilisation and adoption across all their Unified Communications channels, including highly-valuable data on calling, instant messaging (IM), sharing and video conferencing across all employees.
"Our telephony strategy is going to deliver savings in the region of £570,000 per annum and in addition will increase the robustness of our systems providing us with a flexible and agile workforce and a flexible solution for the future.
FourNet have worked as a true partner. They are flexible in their approach and proactive and have worked hard to find a solution to any problems we might have. I am very happy we chose FourNet."
Corporate Director, Commercial and Transformation Services, Luton Borough Council