Drive Productivity with Unified Communication Services
Empower your workforce with powerful business communication and collaboration tools. Consolidate all your platforms to simplify implementation and management, scaling up and down when you need it.
Assess the UCaaS platforms that best fits your goals. FourNet's range of technology can deliver leading functionality, reliability, analytics to track adoption and usage, all delivered in a highly secure environment.
Transforming Workplace
Communications and Collaboration
We provide communication and collaboration tools that equip your team to work effectively from anywhere. We specialise in tailoring solutions to align with your business objectives, ensuring security, reliability and scalability. Whether your network is hosted in the cloud, on-site, or hybrid.
We help you consolidate your communication and collaboration platforms into one simple, cost-effective, integrated solution. Removing the burden on management and driving efficiencies across the organisation.
Consolidate
Enhance efficiency, reduce complexity, foster better collaboration, and improve overall productivity to realise cost savings by consolidating unified communication and collaboration (UC) tools. Consolidating these platforms streamlines organisational communication by integrating messaging, video conferencing, file sharing and other tools into a single cohesive system.
Integrate
Reduce the strain on your entire organisation by developing fluid integrations with third party applications. Integrating these applications into your UC platform creates a streamlined experience for employees by giving access to all necessary tools and information from a centralised hub, eliminating the need to switch between multiple platforms or waste time searching for scattered resources.
Hybrid
Hybrid UC platforms offer a blend of analogue and digital gateways, fostering seamless integration with third-party and legacy systems. Leveraging cloud architecture securely connects on-premise PBX and UC systems, facilitating gradual migrations and reducing operational risks. This ensures enhanced flexibility, scalability, and cost-effectiveness for organisations.
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Communication &
Collaboration Solutions
Find cost effective, scalable and functionality rich business tools to consolidate and optimise your current technology. FourNet's unified communications as a service (UCaaS) can help.
Agile UC3
Simplify your communication infrastructure with FourNet's UCaaS solution, Agile UC3. Our platform consolidates voice, video, messaging, and collaboration tools into a single, cloud-based platform, helping organisations streamline operations, reduce costs, and improve scalability. Avoid the complexities of managing multiple providers and disparate systems, adopt a unified, cohesive communication ecosystem that adapts to your evolving needs.
Microsoft Teams
It is clear that Microsoft Teams is here to stay and there are many ways that we can help you to optimise your environment. Whether it’s analysing user data to understand adoption and engagement, enabling video calling with team members, or integrating Teams into the contact centre and phone systems; FourNet has a range of solutions that can help.
Mobile
The new world of remote and hybrid working means mobile phones are an extension of the office. Organisations with compliance and governance requirements now need to access landline, soft phone and mobile call recordings and analytics. One-number solutions allow team members to receive calls at home, working remotely or in the office with the same audibility regardless of which device is used.
Dynamic Meeting Rooms
Transform traditional meeting spaces into dynamic hubs of collaboration with dynamic video conferencing and virtual meeting room solutions. Remove the constraints of physical boardrooms and realise the benefits of immersive, interactive meeting experiences. FourNet provide the tools that enable participants to join meetings from anywhere, on any device, fostering engagement and inclusivity. With features like screen sharing, whiteboarding, and recording, make every meeting engaging and productive.
Ensure Compliance
Meet your verification, compliance and training needs with Agile Interaction Recording (AIR). AIR allows you to record, store and play back all your calls, messaging and associated screen activity across all your communication technonology, business applications and contact centre channels. A cost effective solution to meet your recording and archiving requirements whilst providing a simple, user friendly interface to access recordings for compliance, training and governance requirements.
Understand Adoption
Understand engagement and adoption. FourNet UCaaS Analytics enables you to measure and monitor activities, utilisation and adoption across all your communication technology channels. Including calling, instant messaging (IM), sharing and video conferencing across all employees.
Secure Communication and Collaboration
Offering five 9s of availability with a comprehensive security posture, our UCaaS solutions guarantee business continuity. Meaning that your team have access to the tools that they need to work effectively without interruption.
Tools for all Goals
FourNet offer a range of unified communication solutions to meet all budgetary and functionality requirements. We are highly accredited experts in Gartner Magic Quadrant leaders Microsoft Teams & Cisco Webex and offer our own highly cost-effective, public cloud UCaaS platform that sits within our Agile Cloud environment.
Streamlining Collaboration
Unified Communication and Collaboration platforms are essential in today's workforce but require constant optimisation and development to realise all the benefits.
Range of UC Options
FourNet offer a range of unified communication solutions to meet all budgetary and functionality requirements. We are highly accredited experts in Gartner Magic Quadrant leaders Microsoft Teams & Cisco Webex and offer our own highly cost-effective, public cloud UCaaS platform that sits within our Agile Cloud environment.
Highly Secure & Available
Offering five 9s availability with a comprehensive security posture, our UCaaS solutions guarantee business continuity. Be confident that your team will have reliable access to on-premise and cloud based communication tools when they need them.
Hybrid Unified Communications
A hybrid UC platform like Agile UC3 offers a blend of analogue and digital gateways, fostering seamless integration with third-party and legacy systems. Leveraging Agile Cloud architecture, it securely connects on-premise PBX and UC systems, facilitating gradual migrations and reducing operational risks. This ensures enhanced flexibility, scalability, and cost-effectiveness for organisations.
Feature Rich
Access voice, instant message (IM), file sharing, screen sharing and video collaboration from any device. Harnessing text to speech, IVR speech recognition, call and voicemail to email transcription, sentiment analysis as well as a huge range of advanced features.
Analytics, Adoption & Reporting
Track activity across your organisations with analytics, accessing data to gain insights into adoption, costs, billing, performance, capacity and usage. Observe users across multiple services highlighting areas for further adoption; measure engagement to calculate the ROI of your UC tools. Notify exceptions and schedule alerts for toll fraud, malicious activity and security breaches.
Optimise your Environment
In today’s complex hybrid environments it can be difficult to identify the source of poor call quality. FourNet’s advanced monitoring, diagnostics, and reporting services bring new levels of clarity and understanding to the real-time performance of your communications platforms, and customer experience.
Agile Cloud
Get the benefits of inbuilt monitoring, reporting and best of breed security with solutions hosted in FourNet’s Agile Cloud. Simplify the deployment process and benefits from integration options through pre-built connectors and extensive API options.
Adaptable Connectivity
Choose from a range of connectivity options, such as, Internet, SD-WAN, MPLS and public sector networks along with PSTN / SIP flexibility. Build the package that fits your organisation’s network and connectivity needs, so ensure a quick and effective onboarding.
FourNet UC3 Use Cases
Education
Schools and educational institutions often grapple with the need for a large number of handsets with low call concurrency. FourNet UC3, with its competitive pricing and support for various IP handset models, presents an ideal solution. Its simple provisioning, collaborative billing options, and seamless connectivity with public sector networks make it a top choice for educational settings.
Manufactoring
UC3 offers tailored advantages for the manufacturing sector with mobile integration and support for on-premise solutions like Wi-Fi and IP DECT streamline operations. Integration with Manufacturing Execution Systems and robust SLAs ensure minimal downtime. Additionally, straightforward provisioning adapts seamlessly to legacy OT networks, facilitating rapid deployment in manufacturing environments.
Healthcare
Addresses critical communication needs in healthcare settings with UC3. Its Service Centre functionality enhances patient experience cost-effectively and seamless remote working solutions allow healthcare professionals to work from home efficiently. Flexible integration with Nurse Call, Appointment Reminders, and Virtual Waiting Rooms streamlines operations. Additionally, features like speech recognition, transcription support, and MS Teams integration ensure comprehensive communication support, further bolstered by multilingual capabilities.
Enterprise
For enterprises with extensive on-premise telephony estates, UC3 offers an ideal transition to cloud-based strategies. Supporting over 250 IP handset models, it ensures scalability for thousands of users. Extensive trial and POC options, along with integration with existing PBXs, ensure smooth transitions and customisation options including MS Teams integration and omnichannel contact centre solutions.
Real-World Success Stories
Middlesbrough Council’s state-of-the-art communications system
Local Government
Security
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