Add the ability to record phone calls made in your MS Teams environment
Our CARiNA Teams call recording solution records participant calls in a safe and complaint way
With CARiNA Teams recording, you can continue to enable call and screen recording to meet your verification, compliance and training needs best practice needs and seamlessly continue to deliver the best customer service you can, regardless of your location.
How does it work?
The Carina Teams BOT will register on your Teams server and record voice, video, and IM for selected, authorised MS Teams users.
The recordings and metadata are then stored to the Carina recorder platform, and can be filtered and played back, without compromising on the additional features and functions that users have grown to expect as standard from the Carina recorder.
Carina Teams recorder provides an effective upgrade path for existing Carina users, as well as a powerfully comprehensive recording solution that joins the FourNet product portfolio, that can be incorporated to their Teams environment, when required.
Need help optimising your MS Teams environment?
FourNet can advise on your current Teams implementation to help you to make the most of your investment and enhance your customer and colleague experience.
Benefits Of CARiNA Teams Recording
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