12th November: 12:00pm
Housing thought leadership lunch: Building the foundations for AI
King Street Townhouse Hotel, Manchester.
An exclusive lunch for housing sector leaders exploring where next with AI.
Why you should attend
Join FourNet and NiCE for an exclusive lunch bringing together CX, contact centre and transformation leaders from across the housing sector.
You'll hear how peers are approaching AI, starting with the use cases that are already delivering results, including auto-summary and call transcription, and get a straight answer on where to focus first.
This is a chance to sit down with people facing the same pressures as you, hear real examples from housing providers already on this journey, and leave with a clearer sense of where AI genuinely helps versus where it's just noise.
Event agenda
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Improve Agent Productivity
See how Auto Summary helps agents stay focused on customer conversations while reducing wait times.
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Reduce No Access Visits
See how automating productive outreach is helping providers reduce "no access" visits
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Smarter Repairs Triage
Hear how automation is being used to triage repairs and cut down on wasted callouts