Discover how your Council is really performing and what it’s costing you
Our Benchmark combines finance, resident feedback, service demand and channel performance to show where your council stands - and where savings and improvements are within reach.
Your CXS score
A clear, single score showing how your council performs across citizen experience, demand and service delivery – alongside key operational metrics.
Where you rank
See how you compare to councils like yours – by region, type and performance – and understand where you sit.
What to do about it
Identify the key issues driving demand, and the actions that will deliver measurable improvements and cost savings.
See how your council compares
Request your personalised CXS Benchmark report. We'll prepare a tailored view of your council's performance and opportunities.
Built on independent data from across the UK
Why This Matters
Most councils already have the data. It’s just fragmented.
Finance sits in one place. Digital performance in another. Resident feedback somewhere else entirely.
This benchmark brings it together, into one clear view of demand, performance and opportunity.
So you can see not just where you are, but what to do next.
What This Reveals
How the CXS Benchmark works
We combine multiple independent data sources to create a clear, comparable view of your council’s performance and opportunity.
G-Cloud 14 supplier · UK public sector specialist
