AI and Automation

AI & Automation in the Contact Centre: driving efficiencies and improving the customer experience

Back to Business – A hybrid workforce

Remote working is here to stay for countless organisations and employees.

Contact Centres: Building the Business Case for Cloud

CARiNA Voice Recorder Service Description

work from home. people making video conference with colleague via laptop computer during home quarantine to avoid spreading illness transmission of COVID-19 Coronavirus outbreak. Social distancing

Remote Working: 2021 and Beyond

FourNet's whitepaper analysing the future of remote working

CHIANG MAI, THAILAND - JULY 3, 2020 : A working from home employee is downloading the Microsoft Teams social platform, ready for remote working in isolation from home

Teams Telephony Solutions

Seamless Communication for Microsoft Teams from FourNet

Close up call center worker side view face touch mic chatting with client use microphone give support help online, telemarketing occupation selling distantly services and products to customers concept

Teams Contact Centre Integrations

Incorporate the collaboration capabilities of Teams into the contact centre.

Remote Working: The New Normal

FourNet's thought leadership piece on the future of remote working during Covid-19

FourNet's Agile Cloud Solution

Transition your communication & contact centre infrastructure to the Agile Cloud

FourNet's Intelligent Managed Services

Let FourNet run your communications infrastructure, while you run your business

Drone flying overhead in cloudy blue sky

Drone Technology for Emergency Services

Whitepaper: Empowering Drones To Support UK Safety Officials

Close-up of police body camera

Stream Body-worn video into the Control Room

Whitepaper: Body-worn Video To Support UK Police Services

FourNet's Next Generation 999 Solutions

Solutions to improve response speed, dispact the right skills and save lives