How Technology is Aiding Better Outcomes for Consumer Duty and BiFD Reporting

Identification and Tracking of Vulnerability

Explore how cutting-edge technology is aiding the identification of vulnerabilities, helping firms achieve compliance with the Consumer Duty. Our expert speakers will demonstrate how technology not only enhances compliance efforts but also promotes better consumer outcomes by proactively identifying and addressing potential vulnerabilities.

How to utilise data ana analytics to measure outcomes and assist reporting

Delve into innovative solutions that leverage advanced analytics and data integration to produce detailed, accurate reports that meet the FCA's stringent standards. Learn from industry experts how to harness these tools to streamline your reporting processes, provide comprehensive oversight to your board, and ensure your organisation remains compliant, enhancing transparency and accountability in your consumer duty obligations

Leveraging Tech to achieve 'Good Customer Outcomes'

How organisations can seamlessly integrate Technology such as Speech Analytics and Real-Time live in-call agent prompting and optional AI Translation Services to empower, measure, observe, and record 'Good Customer Outcomes' in accordance with FCA guidelines.