Integrates with everything

Integrated with multiple platforms including Avaya, Mitel, Shoretel, Cisco, Openscape and Microsoft Teams, AIR is very effective in a mixed technology environment. A single pane of glass can be used to record and playback content from multiple telephone systems, Teams Direct Routing and Teams native content.

AIR is able to record calls directly from most SBC’s using the SIP-REC protocol and will record all interactions on the Microsoft Teams platform; including desk to desk voice, video and shared content, external calls and conference room sessions including all participant voice, video, shared content and meeting room chat.

Customer Benefits

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