Combining performance, security & feature-rich functionality
FourNet Agile Cloud combines the performance, security and feature rich functionality of a private cloud solution, with the scalability, simplicity and ‘Pay as you Go’ commercial model of a traditional public cloud deployment.
Benefits of Agile Cloud
Agile Cloud and Microsoft Teams integration
The rise of remote working in recent years has driven the exponential adoption of MS Teams within organisations across the globe, making it one of the fastest growing apps of the pandemic. Many organisations rolled out Teams as an effective way for their colleagues to communicate and collaborate in the new way of working forced upon us by the Covid-19 pandemic.
FourNet’s Agile Cloud integrates Teams collaboration capabilities with our best-in-class hybrid and contact centre solutions, enabling all employees to work seamlessly to improve the customer experience. As we now think about the future of work, and how we retain that level of communication and collaboration in more hybrid working practices, we have a range of MS Teams solutions to help you to make the most of the platform.
Agile Cloud & Microsoft Teams
Choosing the right offering
Trusted by many
"The flexibility of Agile Cloud has allowed us to not only scale our resources as we need but gives us the ability to create a customer journey-driven experience, which means that we can communicate with our customers in the way that they choose, helping to improve satisfaction, loyalty, and retention."
Programme Manager, Innogy Business Services
“Thanks to our resilience planning, we were able to mobilise our contact centre immediately and with relatively little pain other than the cultural change for our employees. Technology-wise the hard work had already been done by FourNet, so that when coronavirus restrictions came into force, we were very well prepared and switchover to remote working went extremely smoothly.”
Service Delivery Manager, Polygon Group