The powerful service automation platform empowers customers to interact effortlessly from their favourite device through speech, messaging and visual interfaces and receive instant, rich and personalised responses. converse360’s Service Automation Platform intelligently blends the strengths of automation technology with live customer service applications.

The platform embeds and orchestrates numerous technologies including conversational AI, Enterprise speech, Digital Assistants/Chatbots, Digital Avatars, ID & Verification, Process Automation, conversation monitoring and Sentiment tracking. Universal Connectors enables seamless integration to your existing business systems and knowledgebases and to UC/Messaging platforms, Teamwork apps and Contact Centres.


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Enhance your customer service and save money