storm is an award winning, multi-channel cloud contact centre system developed by Content Guru.
From their omni-channel cloud contact center solution to bespoke integration systems, Content Guru use cutting-edge technology to transform communications and make mass personalization a reality.
Why Content Guru?
Years In CCaaS
In 2021 Gartner Critical Capabilities for CCaaS for High-Volume Contact Centre Use Case
About Content Guru
Content Guru are an Omni-channel Cloud Contact Center Solutions provider. Its single-stack customer experience solution, storm®, provides a range of cutting-edge Agent Management functionality to help organizations cope with the many challenges of optimizing their contact center workforces. They deliver best-in-class CCaaS, UC, and CX tools to some of the world’s largest, and most critical contact centers, including those for utilities and financial services companies.
Oustanding Customer Experience
Thousands of the world’s largest organizations are using storm® to create great customer experiences and lasting customer loyalty.
Storm helps organizations of all sizes deliver seamless engagement – over whatever channel the customer requires, whenever they need assistance, and from wherever they are.
Storm provides its users with market-leading, AI-backed analytics and reporting across all interactions – regardless of when, where, and over what channel the interaction took place.
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