Award-winning,
fast-growing and successful.

Phil Dowling

What area do you work in and what does an average day look like?

I work in the professional services team as an application support specialist. I am about to move into the service area of the business in a T3 support role. There is no such thing as an average day for me, no two days are the same. I can be assisting the sales and pre-sales department in a solution design/ professional services quote one minute and then dealing with a customer outage the next. Each day is different and that’s one of the things I love about my job.

Where do you work and what do you like about it?

I mainly work in the Manchester office, but can be found driving the length and breadth of the country visiting customer sites for meetings or installation / upgrades of their solutions. The whole of FourNet, north and south has a good vibe and everyone makes you feel that you are part of the FourNet family.

What’s it like to work at FourNet?

It’s been said before, but I truly do love my job. I’ve worked in the communications business for 20+ years.I have worked in the large 2000+ employees sector and smaller companies over the years and FourNet is one of my favourites. I like the teamwork ethic, that everyone has a real can-do attitude. I feel that the customer focus is second to none. I have seen the company grow in the last 2.5 years and look forward to the future with this company.

What’s your biggest achievement or highlight of your time working at FourNet?

FourNet is committed to providing an environment where every employee can flourish and reach their potential and for me that is able to reach out to customers old and new and assist them in their journey. I am particularly proud of the fact that FourNet has won some considerable customer contracts with my assistance and that I was specifically requested to work on a project based on work I completed for that customer with a previous employer.

What would you tell a prospective candidate applying for a job here?

If you’re committed to providing the best service to our customers, have a can-do attitude, a good sense of humour, and have the thirst for knowledge,then this is the place for you. Career fatigue is an unknown ailment in FourNet!

Saleya Aziz

I joined FourNet just over 3 years ago, as part of the Graduate Scheme. I received excellent guidance and mentorship whilst being able to explore all aspects of the business for the first three months as well as working within the Sales team as an Account Manager before taking up the permanent role as the Salesforce Administrator.

What area do you work in and what does an average day look like?

I work predominantly within the Manchester office however, since the pandemic, the company has adopted a more flexible approach and I have been able to split my time between working from the office and from home. My role involves the day to day managing of Salesforce as well as working with the different departments within the business to automate our manual processes and integrate them into Salesforce. My average day can be full of internal meetings, speaking to external Salesforce vendors or customising and building new processes within the system.

What’s it like to work at FourNet?

FourNet is like a big family and there’s always a great atmosphere and a lot of banter in the office (and on Teams). The attitude of my colleagues and the directors makes it a fun place to work.

What’s your biggest achievement or highlight of your time working at FourNet?

Working for FourNet has been a massive learning curve and I have learnt so much about the industry. When I joined as a graduate, I was in the fortunate position to be able to take part in various projects outside of my job role. Within my first year at FourNet I was invited to the Bank of England to assist with the Equinox rollout and later that year I also helped with the NGN project.

One of the key highlights of my time at FourNet, is that I have discovered my career path. When I joined FourNet as a Computer Science graduate, I wasn’t entirely sure which role was right for me. I was encouraged to take up the Salesforce Administrator position based on my education and it is now a role that I am passionate about and eager to progress in further.

What would you tell a prospective candidate applying for a job here?

I would encourage anyone to apply to FourNet if they’re looking to become an integral part of a growing business, a fun office culture and the opportunity to progress within their chosen career.

Amy Billington

What area do you work in and what does an average day look like?

I work in the operations department as a project coordinator, it is very fast paced, and we are always busy taking on new projects. I mainly look after anything that wouldn’t get assigned to a project manager, so the smaller orders through to the change requests and helping the PMs with their additions to larger projects. On an average day I will usually attend several conference calls, I am the middleman between FourNet and the customer. I will organise engineer resource and arrange for everything to fit together so a project can run smoothly.

Where do you work and what do you like about it?

I am mainly based in the Manchester Office, but I am also able to work from home if needed. I love the family atmosphere of the office, the vibe is happy and everyone helps each other out.

What’s it like to work at FourNet?

I absolutely love working at FourNet. I have felt so welcome since the minute I started. My team are great and supportive. When I started at FourNet I was a total newbie with no experience in the industry, but I have been lucky to be surrounded by so many great mentors who have guided me and helped me onto my career path. It’s a great place for internal growth, they really look after their staff.

What’s your biggest achievement or highlight of your time working at FourNet?

I have been lucky enough to be put through a work based apprenticeship which will allow me to eventually become a project manager. I just recently passed my first exam so that was an achievement! There have been many highlights for me, and the team nights out are always fun!

What would you tell a prospective candidate applying for a job here?

If you’re hard working with a positive attitude and like a challenge in a fast-paced environment, then you will fit right in!

Kirsty Couch

What area do you work in and what does an average day look like?

I work in Service Delivery/Customer Support. My job is to make sure our customers are getting the service and support they need. I’m there to be their voice, and ensure any issues are dealt with. Working with IT professionals, ITIL is key, so ensuring we manage incidents and problems correctly as well as always looking for opportunities to improve is key.

Where do you work and what do you like about it?

I work from home. My customers are in the “South”, so I travel around from Newport to London, and Newbury and Isle of Wight. I also travel to the Manchester Office once a month for team meetings, 1-2-1, and other catch ups. It’s great to see everyone when I go in.

What’s it like to work at FourNet?

I really like working at FourNet. Like all organisations, we have process and procedures, but there are always opportunities to improve these, and being able to share your experience, and where you have seen good practice is really good. The office environment is very laid back, everyone gets on.

What’s your biggest achievement or highlight of your time working at FourNet?

Tough one to answer, as I’ve not been in a year yet, but I guess being given a large customer to manage straight away, that had some challenges initially and getting it all sorted.

What would you tell a prospective candidate applying for a job here?

To be prepared to get stuck in! It’s a good fun place to be, with lots of opportunities to get involved.

Ben Ryland

What area do you work in and what does an average day look like?

I work in the sales team leading on solutions for the Public Sector. My days are never average! I could be meeting customers face to face or via online collaboration video conferences one day; the next day I could be working with the bid management team (presales, bid manager, project management office and operations staff) responding to a customer tender; the day after I could be attending & presenting at one of the many events which FourNet attend. Every day is different which is a good thing!

Where do you work and what do you like about it?

I’m home based but usually you will find me in the Manchester office one a week or once every few weeks. My customers are nationwide so I don’t typically need to work from one of the offices but it is always good to catch up with people when I make the trip to the office.

What’s it like to work at FourNet?

FourNet has changed a lot since I joined in 2011. The business has grown massively from being a relatively small provider to now being much more established as a market leader and trailblazer in some areas. This has been achieved by everyone pulling together and helping each other out during the tough times. There has always been a big focus on enjoying work, you spend more time at work than you do at home so you need to work somewhere which is enjoyable.

What’s your biggest achievement or highlight of your time working at FourNet?

There are lots of highlights / achievements which I could list (big and small). But the one which always sticks in my mind was in 2015 when FourNet were confirmed as a supplier for the Crown Commercial Services RM1045 framework. I was heavily involved in bidding for this framework and it has been a great help to FourNet in winning the public sector customers which we have. In 2019 we were awarded supplier status for RM3808 which replaced RM1045 so we have carried on winning public sector business. One other highlight is the work we are doing within UK Blue Light / Public Safety. FourNet are working with a number of 999 control rooms in the UK to deliver better patient / citizen experiences and ultimately save lives which does make the job exciting and scary at the same time!

What would you tell a prospective candidate applying for a job here?

If you are looking for a company who provides exceptional customer service / growing as a business / fun place to work then let’s have a chat!

Robbie Brown

What area do you work in and what does an average day look like?

I currently work in Central Government for FourNet, however I’ve also been through the ‘ranks’ via the Service Desk based in Manchester before being promoted into Professional Services. An average day for me is ensuring that our award-winning ANTENNA cloud platform remains stable for our customers, as well as commissioning new servers for additional customers as and when required. A typical week involves on-site meetings discussing all aspects of telephony and networking with customers and suppliers and outside of this I spend a lot of time researching Cyber Security to ensure our platform remains as secure as possible.

Where do you work and what do you like about it?

Historically I have been based primarily out of London however of late I’ve been able to flexibly work and still provide the support required for customers. I generally find myself in London 3-4 days per week, with 1-2 days working remotely from home. There is no set pattern to these days though as often I have customer meetings that require on-site support. I love the flexibility at FourNet and how I can work anywhere and still get the job done.

What’s it like to work at FourNet?

I’ve been at FourNet for 10 years this April and I’d go as far as saying it’s like one big family. Everybody has a can-do attitude and I find that if/when mistakes are made, the area of focus lies on the solution rather than the problem – because of this we rarely make the same mistake twice and the directors are always very hands on to help whenever it’s required. Given FourNet’s recent rapid growth, the directors always remain hands on and I often find myself reaching out to them for advice and they’re always willing to help.

What’s your biggest achievement or highlight of your time working at FourNet?

Although it’s not a sole achievement of mine, my greatest achievement is seeing ANTENNA grow as a brand within FourNet and knowing I played a pivotal part of this. Starting out as a pipe-dream I helped our team bring this to where it is now with our government customers. We’ve enabled better ways of working for so many government departments from the simple things (in theory) like secure voice to the more complex of enabling users to work from home and still remain connected to the core and performing their daily tasks as if they were in the office. Often this is taken for granted but we’ve proven that productivity has increased just by allowing end users to be flexible.

I find myself often talking about my job with pride to anybody who asks “So, what is it that you do?”. I’ve been at FourNet for almost 10 years and have seen the steady growth followed by rapid growth of late and the names involved in projects generally remain the same and that’s no fluke. It’s credit to FourNet and how effective they are at keeping staff motivated and happy. Equally the new faces to projects have been a breath of fresh air – there isn’t a single person at FourNet who isn’t open to new and fresh ideas.

What would you tell a prospective candidate applying for a job here?

First and foremost, I’d say to be prepared for a change in pace. FourNet work to tight schedules and our unique selling point is that we’re able to rapidly turn things around to suit the customer. Those without a positive can-do attitude need not apply.

John Jones

What area do you work in and what does an average day look like?

I work in the Agile Cloud team looking after the technical and commercial proposition as a whole. An average day for me is a great mix of leading the technical guys in the team who are looking at platform upgrades and customer projects, helping sales with their cloud opportunities, and helping to develop FourNet’s cloud strategy going forward.

Where do you work and what do you like about it?

I work in the Manchester Office (when I’m not tender bashing at home!). The atmosphere in the office is great with the perfect blend of everyone collaborating to get work done, the odd meeting where we typically bring in remote participants using our own cloud technology, or simply having a laugh!

What’s it like to work at FourNet?

It can be hard work – but very rewarding. Due to the speed that FourNet and the technologies that we work with are changing, it means that our solutions need to evolve constantly and have to be extremely flexible. This means a lot of innovation within all of the teams and sometimes burning the midnight oil to get the job done! This breeds a brilliant team spirit.

What’s your biggest achievement or highlight of your time working at FourNet?

Definitely when a complicated customer solution goes live within our Agile Cloud platform. Lately these have been with product deployments that we’ve been the first to market with. These projects are very much on the bleeding edge, this means that everyone involved at FourNet has to be right on their toes until the customer goes live (and beyond!). It’s a great feeling though when everything is working, and you know as a team we’ve created something that is pretty unique in our industry.

What would you tell a prospective candidate applying for a job here?

It’s not a job for the faint hearted! However, if you are someone who’s hard working and (more importantly) willing to use initiative to help drive FourNet’s innovation forward, then this place is for you!

Dan Leonard

What area do you work in and what does an average day look like?

I work as a part of the Marketing Team within FourNet. The team is relatively small, therefore we are constantly on the move supporting the company and our colleagues. No two days are the same in our team, one day we can be presenting our findings to the team and another we can be running events anywhere in the country.

Where do you work and what do you like about it?

I am based in the Manchester office, the marketing team mainly operate out of this office. We visit the other offices where needed, but I enjoy working closely with the team as it allows us to meet up regularly and support one another.

What’s it like to work at FourNet?

I really enjoy it, compared to some of my previous employers I find that there is a great balance of professionalism and atmosphere. There is an open forum element that allows me to speak directly with decision makers, this is important when working on key projects for a nationwide company.

What’s your biggest achievement or highlight of your time working at FourNet?

When I joined FourNet I entered into a position that was clearly outlined, with the prospect of developing the role over time. In a short time, I was able to take on new responsibilities and work on new projects. This has so far been the most rewarding element, by putting in the time and effort I was given the opportunity to work closer with my managers and directors. I have recently completed the management of one of our priority events in the UK, and look forward to planning the attendance of FourNet at many more.

What would you tell a prospective candidate applying for a job here?

If you are looking for a place that recognises your efforts, and want the opportunity to develop a role into a career prospect then FourNet can be one.

Dan Ivanov

What area do you work in and what does an average day look like?

I work as an engineer as a part of the Government Team which involves installing and supporting the infrastructure that we use for the ANTENNA platform. A typical day starts with a team meeting where everyone catches up on current tickets and projects which flows straight into BAU tasks such as changes and solution deployment. Based in the London office the job often takes to me to various departments of Government throughout the week which allows me to meet and work with our customers directly.

What’s your biggest achievement or highlight of your time working at FourNet?

After starting at FourNet I was quickly given interesting and challenging projects which allowed me to work with new and cutting-edge technology for very prestigious clients. One such project was integrating Microsoft Teams as a part of their existing Avaya telephony system. I was given time and resources needed to get educated on products as well as very helpful team environment to help me deploy and configure all the systems needed to complete the project.

What’s it like to work at FourNet?

FourNet has provided an amazingly supportive environment to learn and expand my skills into various technologies and given me the ability and opportunity to work on the exciting ANTENNA systems. I was placed in a team with a wealth of experience and knowledge and being able to learn from the best in the business has been an amazing opportunity

What would you tell a prospective candidate applying for a job here?

To any prospective candidates I would say that working at FourNet has given me a lot of exciting opportunities that are certainly not available at any other company. With big things on horizon now would be a great time to jump onboard and join the team!

Amir Hussain

What area do you work in and what does an average day look like?

I’m the Billing Expert at Fournet, I maintain the Abillity billing system and I’m responsible for the full billing platform this includes CDR/Service files importing, Create/Import/Edit all New & Existing calls/service tariffs, reconciliation of supplier costs and generating all customer invoicing, escalation Billing contact for customers and handling all cease requests. A typical working day for me would be providing support to all our customer billing queries and supporting internal departments (i.e. Sales/Project managers) to ensure we capture information and maintain a high standard of customer experience.

Where do you work and what do you like about it?

I have the flexibility of working in the Manchester office as well as working from home, which I love as I get the best of both worlds. This is endorsed by the trust and confidence shown to me by my manager.

What’s it like to work at FourNet?

I have absolutely loved it from DAY one, working with a fantastic manager and a great finance team and I thoroughly enjoy my work. It is a challenging & pressurised environment at times but being surrounded by great people who give you full support and encouragement makes the job feel worthwhile.

What’s your biggest achievement or highlight of your time working at FourNet?

Fournet is a rapidly growing company, and always striving to ensure we maintain high standards to meet both internal and external requirements. Working along with my manager Vanessa we have actioned a complete overhaul of internal processes/documents which have been implemented across the whole business. Vanessa was encouraging and supportive of my ideas which have now been implemented. The appreciation & recognition shown by my manager Vanessa for my input has empowered me and has instantly made me feel part of Fournet family.

This has also lead to external recognition by our strategic partner Union Street, who have put forward Fournet for the latest industries awards. This is for the integral work both myself & Vanessa have done to refine their strategy for the blue light industry.

What would you tell a prospective candidate applying for a job here? 

It’s a great forward modern thinking business, with some amazing people. There is great career path opportunities for individuals that possess a positive mindset and can-do attitude with the finance department and also across the whole business. I personally see myself being part of the Fournet family for many years to come and extremely excited about the challenges that lay ahead.

Michael Babalola

What area do you work in and what does an average day look like? 

I oversee our development of custom solutions and research into new products and services FourNet can offer. This is a very broad remit and covers a number of touchpoints within the organisation. While a majority of my work is customer-facing, I also work closely with our sales and implementation teams communicating the services we offer and developing deployment strategies for solutions. A typical day involves creating presentations and documents that bring to life the benefits of our solutions and delivering these presentations internally and externally.

Where do you work and what do you like about it? 

I work on our larger-scale deployments and solutions which require complex integrations. Most of this work is completed on-site within teams made up of members of the customer’s organisation and external consultants. I’m fortunate to live in central London and work with a number of government organisations within central London. My commute typically involves walking to and from work which is a lot less stressful than a typical commute on the tube or trains.

What’s it like to work at FourNet? 

I like working for FourNet. You’re given a lot of autonomy and the opportunity to work on diverse opportunities and technologies. FourNet encourages me to follow my passions and develop my skills, which is extremely important within this industry. I also get to work on a number of interesting projects and see, first-hand, the impact and difference of the work we’re doing.

What’s your biggest achievement or highlight of your time working at FourNet?

I’ve been working on our government community cloud platform, ANTNENA, since its conception and I’ve had the opportunity to see it grow and mature over the years. Creating an award-winning cloud platform takes a lot of personal effort and a great deal of teamwork.

What would you tell a prospective candidate applying for a job here? 

This is a great place to work, with great people and a real sense of community. FourNet is a growing organisation in a rapidly growing market. I’d advise candidates to look at FourNet as an opportunity to grow your career, expand your knowledge and find your passion.

Matt Croft

What area do you work in and what does an average day look like?

I work on the Service Desk. The average day would mainly be looking into faults, working with customers to resolve issues and troubleshooting. However something new comes up every day which I like as this is a challenge.

Where do you work and what do you like about it?

I work mainly out of our Burton office. I sometimes work from home and also on occasion attend customer sites to either fix a fault that can not be fixed remotely or to attend a customer meeting. Working from home sometimes helps with family life which FourNet have always been able to help with, for example, if I have had a child care need, I have spoken to my manager and been able to work from home on that day, which is great. I do like to go to site every now and again. Its good to meet the people face to face that I would normally only speak to on the phone. I like working in the Burton office as we only have a small team in there we have a good relationship with each other. Everyone is focused on there work but we also can enjoy some light-hearted fun.

What’s it like to work at FourNet?

To be honest, I love working for FourNet and have done since the day I joined back in 2017. I have had my challenges and I have also had to complete work that I have not done before to some degree. However, I have always liked a challenge and FourNet have always been supportive. I have attended many training courses over the last few years that have helped me to keep being able to do my work and develop new skills. On top of that the people at FourNet, especially the other engineers in my team are great people. Someone is always willing to help out. I think that comes with working for FourNet, it gives off that sense that we are a team and if you can help out you should. Everyone wants the customer to have the best experience and to make sure customer issues get resolved. I guess the point I am trying to make is that people care, we at FourNet care about our customers and I have always felt that since day one. That’s why I love working here.

What’s your biggest achievement or highlight of your time working at FourNet?

I am not too sure what I would say this is. For me, I like to be known to be able to help out and I feel like I have become a trusted member of the team. That is a big achievement for me to know people will come to me to ask advice or ask if I can help out. I am currently also trying to develop some processes for the team to follow and feel this will be a big help to us going forward.

What would you tell a prospective candidate applying for a job here? 

I would tell them that, if they are committed to their work and are customer focused then this is the right place. If they enjoy working in a team but can work alone also and can have a bit of fun every now and again this is the place.