FourNet: Dedicated
to transforming business
communications

FourNet is an award-winning provider of cloud and managed services; we work closely with our clients

to enable digital transformation across their organisation and help improve their customer experience.

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The FourNet Story

Consistently delivering world class customer service and market leading technical innovation to customers in the most critical industries across the UK.

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Awards & Accreditations

We don't do it for the awards but we're proud of them all the same!

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Responsible Business

Ensuring long-term resilience and success while positively contributing toward the economy, society and the environment.

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Life at FourNet

We're growing quickly and building a culture where people can do their best work.

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Strategic Partnerships

We have developed trusted, long-term business partnerships with many of the global market-leading technology vendors.

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News & Events

All the latest from the FourNet team and industry as a whole.

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Why FourNet?

FourNet has more than fifteen years' experience delivering communications, collaboration and contact centre solutions for some of the most secure, critical and commercially driven organisations in the UK. Consistently recognised for our innovation and service excellence; we build long term, collaborative relationships with our customers to help them deliver brilliant customer experiences.

18

Years in the industry

Founded in 2005 we have grown consistently every year since. We bring a wealth of technology and sector knowledge to every customer engagement.

350+

Customers

FourNet serves some of the UK's most secure, critical and commercially driven organisations in the UK. With specific sector expertise, 15 years of experience and the learnings from doing this many times before we share best practice across our customer base.

99.97%

Retention rate

Our dedication to customer satisfaction and delivering exceptional service speaks for itself. We strive to offer the best possible service to all our customers which helps us retain 99.97% of our customers.

21+

Awards

FourNet is consistently nominated and wins some of the most prestigious technology and business awards in the UK and globally for the customer solutions we deliver.

80k

Cloud Users

We have become recognised as international experts in transitioning complex, legacy technology estates to the cloud. Our cutting-edge expertise and is internationally recognised as market leaders in delivering Avaya in the cloud.

82

NPS

Indepentantly verified, industry leading Net Promoter Score.

5

Locations

Headquartered in Manchester we also have offices in Burton and at the heart of Westminster. We are a distributed company, fully enabled to support remote workers so we can recruit best-in-class customer service engineers and sector specialists wherever they are in the country.

20+

Technology Partners

Working with a range of leading technology partners, developing long-standing partnership to deliver great results for our customers.

We're award winning

We are consistently recognised for our technology capabilities and customer solutions as well as our financial and management expertise. We’re proud to be recognised by leading technology industry bodies, our partners, the UK’s most prestigious financial and management associations but most importantly by our customers.

Stable & consistent growth

FourNet is owned and operated by the original founders and has delivered year on year growth for 15 years. Ranked at no. 81 on the 2020 Sunday Times Sage Tech Track 100, in the top 50 best performing privately-owned companies in the UK tech sector by Megabuyte and as one of the FT 1000 Fastest Growing Companies in Europe. Our growth comes from retaining and growing our customers by delivering great customer service; we win new customers via customer referrals and reputation.

Trusted & Accredited

FourNet work with some of the UK’s most secure, critical and commercially driven organisations. We have been selected to partner with the Prime Minister’s Office to deliver the ANTENNA program and the Welsh Government to deliver the Connecting Wales Community Cloud. We are accredited as a supplier to the public sector via the RM3808 Network Services and G Cloud frameworks and our operational processes are validated to industry standard best practice

Service Excellence

The founders’ original vision for FourNet was to deliver great customer service, retain customers and grow with them. Over the last 12 months alone, FourNet’s retention rate for Public Sector and Enterprise customers was over 99%, and 100% retention rate with our Central Government customers. Which shows that FourNet still hold true to this vision today.

How we work

FourNet was established with a vision of delivering world class customer service and market leading technical innovation; this is underpinned by our fundamental goal of being a place where people want to work. We have grown successfully, based on a very simple set of core objectives:

Employ the best people

We operate a culture of empowerment and autonomy. We identify the best engineering, customer service and technical talent from across the country then target, empower and incentivise them to help us deliver for our customers.

 

Life at FourNet

Work with the best partners

We constantly evaluate the market leaders and innovative new vendors to identify and build relationships with best-of-breed technology partners. Our expertise is in integrating these best-in-class technology solutions from our vendor partners to deliver the right solution for our customers.

Strategic Partnerships

Focus on the customer

We focus on the business objectives that our customers are trying to achieve and then align everyone to delivering that goal: consultancy, business analysts, solutions architecture & pre-sales, project management, professional services and customer service all working to a common goal.

Customer Success Stories

Trusted By

Our Story

Founded in 2005 as 4net Technologies, our brand is underpinned by our reputation for quality of service, innovation and technical excellence, which helps us to consistently deliver for our customers.

Our Leadership

FourNet is still owned and run by two of the original founders who established the company in 2005. This core vision and leadership has been enhanced by recruiting driven entrepreneurs and industry experts to help support and drive each subsequent phase of our growth.

The leadership team is responsible for cultivating our open, transparent and collaborative culture; they are responsible for ensuring that FourNet keeps its promises to our customers, people and partners.

Founder and CEO

Richard Pennington

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Founder and CEO

Richard Pennington

Richard is co-founder and CEO of FourNet. With 25 years’ experience leading successful teams and businesses in highly competitive markets, Richard is responsible for the overall strategic direction of the business and has led FourNet to deliver 45% year on year compound growth.

Richard provides board sponsorship for key customers and strategic projects such as ANTENNA and Agile Cloud. He has led the business through its key stages of growth, transitioning to become one of the UK’s leading cloud and managed services providers.

Founder and Sales Director

Steve Tyrrell

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Founder and Sales Director

Steve Tyrrell

Steve is Sales Director and one of the original founders of FourNet. Steve leads the team of sector specialists, bid managers and customer relationship managers within FourNet. With overall responsibility for building new business and providing additional services to our existing customers, Steve’s key focus is on ensuring FourNet solutions enable our customers to achieve their business goals. Steve and his team work closely with our key strategic partners, both technology providers and industry consultants, to deliver the right solution for our customers and ensure our portfolio meets the ongoing needs of our customers.

Steve has been a key driver in building FourNet’s capabilities within the public sector; with the development of a dedicated bid team and the creation of sector specialisms within the business, he has been instrumental in establishing FourNet as a key provider to the public sector.

Chief Financial Officer

Chris Malthouse

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Chief Financial Officer

Chris Malthouse

Chris joined FourNet as CFO in May 2020 bringing a wealth of financial and commercial experience. Chris’s key objective is to continue the exceptional growth rate of the business through new markets and new income streams. Chris leads the finance team and heads up all M&A activities within FourNet.

Chris has specialised in the technology sector for over 30 years. As one of the founder members of ANS he grew the business from under £1m to £60m. During his time at ANS Chris led the acquisition of Godel Technologies and was instrumental in growing the business from just ten employees to over 400. Chris has floated a number of businesses, led numerous mergers & takeovers and completed multiple successful fundraising rounds.

Chief Marketing Officer

Sarah Keedy

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Chief Marketing Officer

Sarah Keedy

Sarah is Chief Marketing Officer at FourNet, responsible for sector and service proposition development, customer insight as well as the full marketing mix. As the company’s first-ever CMO, Sarah is focused on communicating FourNet’s unique culture and value proposition to the market and building intelligence-led Account-Based Marketing programs to drive business growth.

Sarah has more than 23 years of experience, predominantly within the tech sector. She has held senior management and director positions for a mix of large FTSE listed businesses, start-ups and tech scale-ups.

She holds a Bachelor’s degree in History, an MBA from Manchester Business School and Master’s in International Management and Practicing Management from INSEAD and McGill.

Services Director

Matt Dawe

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Services Director

Matt Dawe

As Service Director Matt is responsible for the delivery and continual improvement of the Managed Services Portfolio at FourNet.

Matt has over 30 years’ experience of Project Management, Implementation, Installation, and the provision of Managed Services.

Matt held senior leadership positions at multiple telecoms businesses before starting his own business, G3 Communications in 2001; and went on to grow the company from zero to £15M turnover, £1.8M EBITDA and a staff of 100 people. Matt sold his stake in G3 in 2016 and joined the team at FourNet to develop the Managed Services Portfolio.

Government Operations Director

Stuart Williams

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Government Operations Director

Stuart Williams

Stuart is Head of Operations at FourNet, responsible for Central Government Services, including the multi-award-winning ANTENNA Government Community Cloud service providing Unified Communications, Collaboration and Contact Centre solutions to UK Central Government departments and other arms-length bodies.

Stuart has more than 30 years’ experience in the telecommunications sector, with a primary focus on Avaya Unified Communications and Contact Centre, latterly specialising in High-Security Private and Community Cloud deployments. Stuart has held Operations and Commercial Director roles in several large UK Telecommunications Partners.

Head of Talent & People

Steph Whittaker

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Head of Talent & People

Steph Whittaker

Steph joined FourNet in December 2018 and is responsible for supporting the delivery of our growth plans through developing the people proposition. Currently developing our business through several Learning and Development, Talent Management, Performance management and Employee Engagement initiatives, Steph is focused on ensuring our people reach their potential and deliver the best service to our customers.

Steph has 14 years’ experience across varied professional services sectors supporting businesses to achieve their potential through their people.

She holds a Bachelor’s degree in Management and Organisation from Lancaster University and a Post Graduate Diploma in Human Resource Management from Manchester Metropolitan University.

Careers at FourNet

Award-winning, fast-growing and successful. FourNet work with some of the UK’s most secure, critical and commercially driven customers. Become part of a winning team.

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