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The FourNet Difference
We focus on solving our customers’ business problems not just their technology challenges. Experts in cybersecurity, secure network infrastructure and Customer Experience optimisation we provide best in class cloud, contact centre, communication, collaboration and security services for our customers.
We don’t just facilitate change; we drive transformation.
Our Approach
FourNet work closely with you to understand what makes your business unique, taking the time to learn about your people, your customers and the challenges at the heart of your organisation. We aren’t your conventional technology provider; we design solutions that tackle the root causes of problems with thorough consultations and workshops. Our projects deliver digital transformation via our team of technology specialists and engineers. Our managed services teams ensure that solutions are optimised, monitored and developed across your entire organisation and our ongoing consultative engagement ensures that you continue to see the benefits of your investments.
Consult
Every FourNet engagement starts with understanding the business outcomes our customers are seeking to achieve. Whether protecting your organisation from cyber threats, transforming your customer experience or delivering a step-change in operational efficiency using AI and Automation. Our assessments & diagnostics enable you to baseline and benchmark your current performance and create a roadmap to achieve your goals.
Business assessment & data analysis
FourNet approach every transformation project the same way, taking the time to assess business challenges with on-site consultation and rich data analysis. Without an understanding of the pain points and root causes of challenges, transformation projects will likely fail, and we want to ensure that your investments see results.
Data driven decisions
Our team of data analysts and business consultants map out the flow of your business processes and identify pinch points in the delivery of your services. These findings give us a clear picture of what is causing your challenges, testing initial ideas to ensure that solutions overcome them.
The process of conducting a data analysis is quick and frictionless, with our highly accredited and security cleared team members being able to organise, review and present findings in a matter of weeks, not months.
Putting theories to the test
Data is an invaluable tool when identifying challenges, and once we understand them, FourNet’s team of experienced specialists come on-site with your team to get a clearer picture from the people experiencing them. Every member of our team has worked in the positions involved in transformation, meaning that they have a deep understanding of the role and its pain points.
Transform
Whether you want to transform your cyber security posture, migrate legacy systems to the cloud or enhance customer experience with AI, we begin every journey by understanding your strategic goals. Our data driven approach-identifies the root cause of your business challenges enabling us to create a transformation roadmap to achieve your organisational goals.
Solution design
Once our consultation is complete, our team of technology experts build a solution that gets to the root cause of your challenges and meets your desired outcomes. Through our strong partnerships with leading technology providers, we are able to design solutions that use providers who can best meet your operational and budgetary needs.
Secure and reliable implementation
FourNet’s approach to project implementation streamlines your digital transformation process. For technology projects we deliver our solutions through a range of private, public, hybrid and community cloud infrastructure, all in a highly secure environment. Whether you need a unique or an out-of-the-box solution, FourNet can implement what you need quickly and stress free.
Operational transformation
Not all transformation projects involve new technology. Our Digital Transformation consultants frequently identify that there is no need to invest in new technology and realise huge benefits by optimising existing capabilities utilising our team of Data Scientists, Workforce Management experts and process engineers.
Optimise
Partners, not customers. FourNet prides itself on building strong partnerships with every customer, ensuring that the solutions we deliver meet expectations throughout the entire relationship. Our ongoing service reviews focus not just on whether the solution is operating efficiently & effectively but ensure that you are seeing the business benefits that we jointly set out to achieve at the start of the project.
Partners, not customers
FourNet prides itself on building strong partnerships with every customer, ensuring that the solutions we deliver meet expectations throughout the entire relationship. Our ongoing service reviews focus not just on whether the solution is operating efficiently & effectively but ensure that you are seeing the business benefits that we jointly set out to achieve at the start of the project.
An extension of your team
Skills and labour challenges are widespread in todays business landscape and many organisations are aware of their challenges but are unable to get the people to tackle them. FourNet provide cybersecurity, customer experience and infrastructure services to support your business. Whether its securing your business with cybersecurity expertise that is available 24/7 or delivering excellent customer experiences, FourNet is at hand to help.
What we do best
We focus on the outcomes that our customer is trying to achieve not just the technology solution that will enable them. Utilising Data Science and the latest AI & Automation capabilities we can create a roadmap to align people, process, data & technology to achieve these goals.
Our cloud solutions make transformation simple to implement, adapt, scale and secure. Whether you are using legacy technologies, moving to the cloud or enhancing what you have; we have the knowledge and skills to deliver what you need.
Our partnership doesn't end at project delivery, and our managed services provide customers with the ongoing support and resources they need now and in the future.
Why we do it
We want to do the right thing.
From our investors to our employees, from every supplier choice we make to every project we deliver, we believe in making Responsible Business decisions.
We are committed to minimising not just our own but also our customers' environmental impact, making the right decisions for now and for the future. We ensure that the projects we deliver for our customers deliver not just the business outcomes they are seeking but also takes a broader view of the social value that these projects bring to the customers and citizens that benefit from them.
Let's start working together
Complete the form below and a member of the FourNet team will be in touch to see how we can help