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Driving Excellence in Public Services
At FourNet, we understand that the public sector is the backbone of our society, delivering essential services that millions rely on daily. Whether it's central or local government, healthcare, housing, education, or emergency services, your mission is to serve the public efficiently, securely, and transparently.
Helping Provide Exceptional Public Services
In today’s fast-paced world, the public sector faces unprecedented challenges; from budget constraints, increasing citizen expectations, and the need for digital transformation. Our solutions are designed to address these challenges head-on, enabling you to modernise your operations and enhance service delivery without compromising on security or compliance.
Future-Proof Technology
In a rapidly evolving digital landscape, staying ahead of the curve is crucial for the public sector. At FourNet, we leverage the latest advancements in cloud communications, cybersecurity, and digital transformation to ensure your organisation is not only equipped for today but is also ready to tackle the challenges of tomorrow.
Citizen-Centric Services
At FourNet, we believe that the success of public sector organisations is measured by the satisfaction of the citizens they serve. That's why we focus on creating citizen-centric services that enhance engagement, responsiveness, and overall satisfaction through intuitive, user-friendly platforms.
Secure & Compliant
In the public sector, security and compliance are paramount. That's why our platforms are built with security at the very core of our service offerings. Our solutions are built to meet and exceed the highest standards of data protection and regulatory compliance, giving you the confidence to operate in a secure and trusted environment.
Tackling the Public Sector Challenges of Today
Working With Tight Budgets
We recognise that budget constraints are a persistent challenge in the public sector and design our solutions around delivering high-value solutions that provide long-term cost savings. By optimising your infrastructure with cutting-edge technology, we help you reduce operational costs while improving service quality. Our cloud-based solutions offer flexibility and scalability, allowing you to pay only for what you need, when you need it; maximizing your budget’s impact.
Supporting Time & Resource Limitations
Alleviate time and resources pressures with support from FourNet, providing end-to-end support that minimises the burden on your team. From project management to ongoing maintenance, our experts work alongside you to ensure that every project is delivered on time and within scope. We empower your team with tools that streamline workflows, improve efficiency, and free up valuable resources to focus on what matters most--serving the public.
Simple Procurement Processes
Navigating procurement can be complex and time-consuming, but it doesn't have to be. FourNet is a trusted partner on key public sector frameworks, making it easier for you to access the solutions you need without unnecessary delays. Our streamlined procurement processes are designed to be straightforward and transparent, ensuring that you can quickly and efficiently procure the technology and services that will drive your organization forward.
Our Public Sector Expertise
When you’re looking for a technology partner to help the digital transformation of your business, you want someone who truly understands your business and your sector. FourNet has specialist teams working on a wide variety of sectors, ensuring you can work not just with cutting-edge technologists and engineers but experts who understand your business goals.
Central Government
ANTENNA from FourNet is a secure cloud-based communications service, developed in partnership with the Cabinet Office, hosted in UK Government data centres and purchased via the Crown Commercial Service. ANTENNA provides voice, mobile, contact centre, video, messaging and collaboration services to UK Government Departments across a secure, managed private network.
Local Government
We help local governments build cloud, collaboration and contact centre solutions that enable customers to access what they need in a simple, familiar and secure platform. Our systems focus on giving customers a simple route to finding what they need through powerful AI and Chatbot tools, whilst allowing agents time to deal with more difficult tasks.
Healthcare
FourNet works with some of the UK’s leading hospitals, health boards and ambulance services to deliver 999 and 111 contact centre solutions, communications and collaboration capabilities and secure network infrastructure.
Emergency Services
FourNet delivers mission critical services to fire, police and ambulance services across the UK. We provide highly available contact centre solutions delivering 999 & 111 services to the public and back office solutions to support a flexible, agile workforce.
Education
FourNet delivers networking, security and collaboration solutions for some of the UK’s leading Universities, FE Colleges and Multi-Academy Trusts. Institutions require an adaptable, responsive and scalable way to deliver learning and the ability to respond to the ever-changing needs of the learning environment aligned with both immediate and longer-term goals.
Housing
FourNet works with UK Housing Associations to deliver digital transformation strategies, that help them manage and improve customer contact. We enable the use of digital communication channels with residents, utilising automation and AI to deliver a better customer experience.
Welsh Public Servies
Backed by the Welsh government, Connecting Wales is a framework which enables any Welsh public sector body to procure the latest communication, collaboration and contact centre capabilities via the cloud.