We look forward to seeing you for 'Digital Transformation for a new era.'

We’re glad you will be joining us for this exclusive event and want to let you know a little more about what you can expect from the day. 

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Getting the most from the day

We want our customers to get real value from the day and have several engaging and informative sessions planned throughout. These will cover a wide variety of technology-relevant topics. Supported by industry experts, these sessions will deliver insight and tips to help you understand and overcome challenges in your organisation.

 

Industry trends 2022

Editor in chief at Computing Weekly, Bryan Glick, will be hosting a session on the latest industry trends in 2022.

CX & EX Innovations

Learn more about the latest in managing your customer experiences and ensuring that your team are available when needed to help customers.

Security & Networking

The future networks is a much debated topic, but we aim to clarify what tools you need an key danger points you need to secure.

Cloud: Agile & ANTENNA

Find our what is new in the FourNet Agile Cloud for both ANTENNA and FourNet users.

Agenda

10:00

Welcome teas & coffees

There will be refreshments available on arrival at the venue and also time to catch up with the FourNet team and meet our technology partners.

10:30

CEO Introduction

CEO Richard Pennington kicks off the day with a welcome and the latest updates from FourNet.

10:45

Keynote: Industry Trends

Join Bryan Glick from Computer Weekly as he takes us on an in-depth look into the latest IT and technology trends that are helping organisations transform and grow.

11:30

Coffee & Networking

Grab a drink and meet technology specialists in our dedicated breakout rooms.

11:45

Using Customer Insight for Positive Change

Ollie Bareham delivers an insightful look at the customer journey and what you can do to improve CX and reduce costs.

12:45

Lunch

Enjoy lunch in this great location and grab an opportunity to network or a demo with our vendor partners.

13:45

Performance and Security to Empower Innovation

Join our experts for this panel session, looking at the future of the network and how this will drive change, security, and performance in the future.

14:45

Evolution of Cloud and the FourNet Roadmap

From Public, Community to ANTENNA, discover how the Cloud is helping drive transformative change and the roadmap for future services.

15:30

Event Close & Drinks

When the event finishes at 15:30, we are then having a drinks reception for those who wish to join us.

Speakers

CEO

Richard Pennington

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CEO

Richard Pennington

Richard is co-founder and CEO of FourNet. With 25 years’ experience leading successful teams and businesses in highly competitive markets, Richard is responsible for the overall strategic direction of the business and has led FourNet to deliver 45% year on year compound growth.

Richard provides board sponsorship for key customers and strategic projects such as ANTENNA and Agile Cloud. He has led the business through its key stages of growth, transitioning to become one of the UK’s leading cloud and managed services providers.

Editor in chief of Computer Weekly

Bryan Glick

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Editor in chief of Computer Weekly

Bryan Glick

Bryan Glick is a technology evangelist and editor-in-chief of Computer Weekly and Tech Target. A technology journalist for over 22 years, his insight into the social and cultural implications of the digital revolution provides real value. He can regularly be found on TV and radio as a technology expert offering a deep understanding into the present and future of technology.

Head of Solution Design

John Jones

Head of Solution Design

John Jones

Goverment Operations Lead

Stuart Williams

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Goverment Operations Lead

Stuart Williams

Stuart is Chief Technology Officer at FourNet.  Stuart has more than 30 years’ experience in the sector specialising in High-Security Public, Private, and Community Cloud deployments, including the multi-award-winning ANTENNA Government Community Cloud service, which provides secure communication, collaboration, customer experience and contact centre capabilities to nearly 50,000 Central Government employees including the Prime Minister’s Office, Bank of England and Her Majesty’s Courts and Tribunals service.

Director of Customer Experience

Oliver Bareham

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Director of Customer Experience

Oliver Bareham

Oliver has spent the last 10 years transforming the customer experience for some of the UK’s most recognised brands. He combines the contact centre with the right technology to drive costs out, satisfaction up and complaints down.

He most recently founded the CX function for the UK’s largest BPO, working across multiple sectors including utility, financial services, automotive, retail & public sector.

Catch up on the latest industry and technology news in a fantastic venue.

An Iconic Location - Somerset House

Situated on the south side of the Strand in central London, overlooking the River Thames, Somerset House is a large Neoclassical complex built on the site of a Tudor palace originally belonging to the Duke of Somerset. Refurbished by Sir Christopher Wren in 1685, Somerset house has been used for various purposes, including the office for the Navy. It is now a working arts centre, home to the UK’s largest creative community and one of London’s best-loved public spaces.

Pimlico Rooms
Somerset House
Strand
London
WC2R 1LA

 

 

Getting There

By London Underground
Nearest stations:

  • Temple (Circle & District lines; 250 metres, 5-minute walk)
  • Covent Garden (Piccadilly line; 650m, 8min)
  • Charing Cross (Bakerloo & Northern lines; 700m, 10min)
  • Embankment (Circle & District lines; 700m, 10min)

By rail
Nearest stations:

  • Charing Cross (700m, 10min)
  • Blackfriars (1km, 13min)
  • Waterloo (1km, 13min)

By bus
Buses 1, 4, 6, 9, 11, 13, 15, 23, 26, 59, 68, 76, 87, 91, 139, 168, 171, 172, 176, 188, 243, 341, 521, RV1 and X68 all pass along the Strand and/or Aldwych, stopping within 100-200 metres of Somerset House.

By car
There’s no car parking at Somerset House, and very little on-street parking nearby. The closest car park is on Parker Street, WC2B 5NT.
Somerset House sits within the Congestion Charge zone.