FourNet is one of the UK’s most successful cloud and managed services providers. We have grown year on year for the last 15 years, have won multiple awards and work with some of the most secure, critical, and commercially driven organisations in the UK.
This role is a key customer interfacing position within Fournet. The Service Delivery Manager will be responsible for managing the service delivery to assigned customers, ensuring operational and service excellence is achieved at every point in the Managed Service lifecycle and that the services are commensurate with the customers SLAs, as well as upholding the continuous improvement of service quality and customer satisfaction.
This job description is intended as a general indication of the main responsibilities of the job and does not include detailed instructions on how tasks are undertaken. You may be required to carry out additional tasks within your capability as necessitated by your changing role within the organisation and to meet the needs of the business.
If you’ve got what it takes to be part of our award-winning team apply today!