Position:

Sales Specialist – Network Services

Location: Manchester

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FourNet has more than fifteen years’ experience delivering communications, collaboration and contact centre solutions for some of the most secure, critical and commercially driven organisations in the UK. Consistently recognised for our innovation and service excellence; we build long term, collaborative relationships with our customers to help them deliver brilliant customer experiences.

FourNet was established with a vision of delivering world class customer service and market leading technical innovation; this is underpinned by our fundamental goal of being a place where people want to work. We have grown successfully, based on a very simple set of core objectives: employ the best people, work with the best partners and focus on our customers.

 

Scope of responsibilities

  1. Take a leading role guiding the client’s journey to new networking services, cloud, and managed services proposing the optimum commercial proposition
  2. Translate the client’s requirements, objectives and drivers into a technical solution that may consist of multiple managed services, technologies, networking services and cloud platforms
  3. Develop networking solutions to improve our managed services offering for our customers and prospects
  4. Shape end to end solutions where networking, security and compliance are fundamental requirements
  5. Provide technical and thought leadership in relation to architecture and networking service design throughout the business
  6. Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services
  7. Work in partnership with key carrier and Service partners to develop value propositions
  8. Support the sales team in understanding the wider customer requirements, objectives and business drivers

 

Technical Profile

  • Experience in telecoms network services – SIP, NGN’s, legacy (ISDN, CPS etc) and the billing process,
  • A good understanding of mobile and WAN
  • Demonstrable private and public cloud design and delivery expertise which may consist of; Storage, Networking, Virtualisation (VMware and Microsoft) and Data Protection (Backup and Disaster Recovery)
  • Experience Designing / implementing high-availability connectivity and networking solutions with network service providers
  • Experience of defining strategy for enterprise and public sector organisations to create and improve remote / homeworking opportunities
  • Analysing cloud and on-premise costs + ROI calculations to support Business Case for networking and cloud solutions
  • Experience implementing hybrid connectivity between cloud environments and on-premise infrastructures using virtual networks and SD-WAN

Personal Attributes/Skills

  • Excellent customer service and communication skills
  • Customer focused, proactive, collaborative, can do approach
  • Good commercial acumen, highly goal orientated/achievement driven with the ability to deliver at pace.
  • Technically oriented with a natural curiosity and ability to quickly develop an understanding of current and future trends in business technologies and the FourNet business and portfolio.
  • Self-motivated

Traits and Behaviour

  • Focus on customers – committed to providing the best service to our customers in all that they do
  • Working Together – Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
  • Can Do Attitude – Takes personal responsibility for getting things done
  • Growth – Proactively seeks ways to improve and grow the business

 

This job description is intended as a general indication of the main responsibilities of the job and does not include detailed instructions on how tasks are undertaken.  You may be required to carry out additional tasks within your capability as necessitated by your changing role within the organisation and to meet the needs of the business.

 

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