Position:

Commercial Administrator

Location: Manchester

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To support the Commercial team with administrative duties concerning contract management.

FourNet is one of the UK’s most successful cloud and managed services providers. We have grown year on year for the last 15 years, have won multiple awards and work with some of the most secure, critical, and commercially driven organisations in the UK.

 

SCOPE OF RESPONSIBILITIES

  • Update and maintain the contract database on Salesforce, ensuring the data is of high quality.
  • Create and update contracts and schedules for new and additional orders or renewals.
  • Customer onboarding, including set up on key systems.
  • Create and coordinate contract orders with Finance and the Commercial team.
  • Create and manage contract management reporting.
  • Update CMDB with asset inventory for customers.
  • Cover team during sickness and holidays.

Technical Profile

  • Experience of commercial IT contracts (desirable)
  • Strong commercial acumen
  • Experience of contracts and renewals cycles (desirable)
  • Educated to A Level of equivalent (desirable)
  • High levels of attention to detail
  • Good MS Excel skills and written English
  • Experience of customer facing roles

Traits and Behaviours

  • Focus on customers – committed to providing the best service to our customers in all that they do
  • Working Together – Working co-operatively with colleagues, customers, partners and suppliers. Gains support from others. Relationship driven and ‘human.’
  • Can Do Attitude – Takes personal responsibility for getting things done
  • Growth – Proactively seeks ways to improve and grow the business
  • Management – Provides direction, development and support to get the best out of others

Personal Attributes/Skills

  • Great communication skills
  • Works well under pressure
  • Comfortable taking initiative
  • High attention to detail
  • Aptitude to learn and take on new skills
  • A good head for numbers

This job description is intended as a general indication of the main responsibilities of the job and does not include detailed instructions on how tasks are undertaken. You may be required to carry out additional tasks within your capability as necessitated by your changing role within the organisation and to meet the needs of the business.

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