FourNet acquires Nowcomm FAQ
A: The switch to hybrid and remote working that we have seen over the last few years has accelerated the convergence between networks, security and applications. FourNet recognised the need to develop new and enhanced service offerings because of that convergence in the overall IT environment.
Nearly every organisation in the UK has had to fundamentally review their network requirements as employee working practices have changed. These altered patterns have also contributed to dramatic increases in cyber threats.
For FourNet, the acquisition of Nowcomm significantly increases our networking and cybersecurity capabilities, enabling us to broaden our technology portfolio and provide expertise and support for Cisco solutions in addition to our existing Fortinet and Extreme Networking capabilities.
Nowcomm is one of the world’s leading Cisco partners, and is one of only two Cisco Gold, Master Security and Master Collaboration accredited partners in the UK. Nowcomm’s specialisation and expertise in the Cisco technology stack made them an ideal addition to our portfolio.
As well as these new Cisco capabilities, the Nowcomm acquisition will also give our customers access to a 24:7 Security Operations Centre (SOC) manned by a team of UK-based security experts. Underpinned by best-of-breed monitoring and detection software this expert team can provide monitoring and prevention to cyber threats across any customer network technology.
For more see this blog by our CEO Richard Pennington: Blog Post
A: It will mean access to an enhanced service of products, partners and solutions for existing Nowcomm customers. Our merged teams will embark on a controlled integration of the businesses at all levels and while the Nowcomm branding will disappear in time, all staff and existing customers move over to FourNet where they can be assured of a warm welcome. You can read more in our media announcement, here: LINK
A: This acquisition gives us the highest level of accreditation with Cisco (Cisco Gold Provider, Cisco Master Security and Master Collaboration status) and accelerates our ability to deliver on new technology and services. It will help us to become a leader in delivering secure infrastructure for all our public sector and enterprise customers, existing and new. Our merged teams will embark on a controlled integration of the business at all levels.
A: Yes, the old @nowcomm.com addresses will continue to work for the time being. Over time they will transition to @fournet.co.uk email addresses but emails to the NowComm addresses will be forwarded.
A: Our objective is to have the complete integration with integrated finance and systems completed for 1st of July 2023 in line with FourNet’s financial year, and to retire the Nowcomm brand at this point. Account management and customer service contacts and processes will remain the same, so customers should experience no change in service and support.
A: Yes, all day-to-day contacts will remain the same; you raise a case in the same way you currently do via email or telephone.
A: Customers of Nowcomm should continue to pay into the same bank account as before, until further notice. Any future changes to payment details will be communicated over time.