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Translating Good Culture into Evidenceable Frontline Practices
Over the past months, the Financial Conduct Authority (FCA) has been releasing news and podcasts looking at how the Consumer Duty has performed since its launch in July. They have also shared some updates to Consumer Duty that are putting new pressure on organisations that need to meet the regulations.
In this whitepaper, regulatory expert, Kevin Still, breaks down the latest developments and news from the FCA relating to Consumer Duty and looks at the challenges for organisations trying to meet the guidelines going into 2024.