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The FourNet Story
Established in 2005, FourNet has many years experience delivering communications, collaboration and contact centre solutions for some of the most secure, critical and commercially driven organisations in the UK.
Consistently recognised for our innovation and service excellence; we build long-term, collaborative relationships with our customers to help them deliver brilliant customer experiences.
18
Years in the industry
Founded in 2005 we have grown consistently every year since. We bring a wealth of technology and sector knowledge to every customer engagement.
350+
Customers
FourNet serves some of the UK's most secure, critical and commercially driven organisations in the UK. With specific sector expertise, 15 years of experience and the learnings from doing this many times before we share best practice across our customer base.
99.97%
Rentention rate
Our dedication to customer satisfaction and delivering exceptional service speaks for itself. We strive to offer the best possible service to all our customers which helps us retain 99.97% of our customers.
21+
Awards
FourNet is consistently nominated and wins some of the most prestigious technology and business awards in the UK and globally for the customer solutions we deliver.
80k
Cloud Users
We have become recognised as international experts in transitioning complex, legacy technology estates to the cloud. Our cutting-edge expertise and is internationally recognised as market leaders in delivering Avaya in the cloud.
82
NPS
Indepentantly verified, industry leading Net Promoter Score.
5
Locations
Headquartered in Manchester we also have offices in Burton and at the heart of Westminster. We are a distributed company, fully enabled to support remote workers so we can recruit best-in-class customer service engineers and sector specialists wherever they are in the country.
20+
Technology Partners
Working with a range of leading technology partners, developing long-standing partnership to deliver great results for our customers.
FourNet is an award-winning provider of cloud and managed services
We work closely with our clients to enable digital transformation across their organisation and help improve their customer experience.
Award Winning
We are consistently recognised for our technology capabilities and customer solutions as well as our financial and management expertise. We're proud to be recognised by leading technology industry bodies, our partners, the UK's most prestigious financial and management associations but most importantly by our customers.
Stable Growth
FourNet is owned and operated by the original founders and has delivered year on year growth for 15 years. Ranked at no. 81 on the 2020 Sunday Times Sage Tech Track 100, in the top 50 best performing privately-owned companies in the UK tech sector by Megabuyte and as one of the FT 1000 Fastest Growing Companies in Europe. Our growth comes from retaining and growing our customers by delivering great customer service; we win new customers via customer referrals and reputation.
Trusted and Accredited
We work with some of the UK's most secure, critical and commercially driven organisations. We have been selected to partner with the Cabinet Office to deliver the ANTENNA program and the Welsh Government to deliver the Connecting Wales Community Cloud. We are accredited as a supplier to the public sector via the RM3808 Network Services and G Cloud frameworks and our operational processes are validated to industry standard best practice.
Service Excellence
The founders' original vision for FourNet was to deliver great customer service, retain customers and grow with them. Over the last 12 months alone, FourNet's retention rate for Public Sector and Enterprise customers was over 99%, and 100% retention rate with our Central Government customers. Which shows that FourNet still hold true to this vision today.
Founded in 2005 as 4net Technologies, our brand is underpinned by our reputation for quality of service, innovation and technical excellence, which helps us to consistently deliver for our customers.
Our History
2023
FourNet acquire Cisco Gold Partner Nowcomm.
FourNet acquire security and collaboration specialist Nowcomm. One of only two companies in the UK with Cisco's Gold Partner, Master Security and Master Collaboration status, the highest partner accreditation available for networking and voice. This expansion of the group increases FourNet's expertise and portfolio for delivering security, communication and networking solutions
2022
Strategic acquisition of IT infrastructure and security company, C>Ways
FourNet announces its latest strategic acquisition of IT infrastructure and security company, C>Ways. The move significantly expands FourNet's networking and security portfolio and enhances its secure infrastructure offering to customers, allowing the fast-growing cloud, consulting, and managed services company to provide security across the entire technology stack.
2021
Partnering For Growth
FourNet forges a new partnership with Palatine Private Equity in June 2021, after a year of change brought about by the global COVID-19 pandemic. YFM exits the business.
2020
4net Technologies becomes FourNet
After 15 years of consistent growth FourNet relaunch the brand to reflect the role their play in enabling their customers digital transformations and their position as one of the leading providers of cloud and managed services in UK.
2020
COVID-19 Coronavirus response
In less than two weeks, 4net enables remote working for thousands of customer agents and back-office employees; helping to deliver the government's social distancing strategy to slow the spread of the deadly coronavirus.
2020
Community Cloud for Welsh Public Sector
4net & the Welsh Government work together and the Connecting Wales initiative is born. A platform delivering cost savings, improved digital capabilities and collaboration for the Welsh public sector. The first customers, Vale of Glamorgan Council and Cardiff & Vale Health Board.
2019
Her Majesty's Courts & Tribunals Reform
4net are chosen to deliver a £16.3m transformation technology project to support the delivery of the new Courts & Tribunals Service Centres across the UK, transforming UK citizens' access to justice.
2019
CCS Network Services framework
4net expand the range of services they can offer to the public sector under the RM3808 framework: data access, telephony and conferencing services as well as unified communication and contact centre solutions.
2019
An unprecedented treble award win
4net are awarded with the top 3 awards at the 2019 Comms National Awards, taking home the prizes for UK Enterprise Reseller of the Year, Best Reseller Innovation and Best Enterprise Cloud Solution, further solidifying their place as the UK's leading reseller and innovator.
2018
First NHS Ambulance Trust
4net continue to expand their services in the public sector, winning their first emergency services contract. Working with the South East Coast Ambulance Service, 4net built a next generation 999 contact centre that integrated new technology into emergency service control rooms.
2016
Largest single cloud contract with npower
4net win their largest single cloud contract to date with Innogy and npower. The cloud solution migrated npower from legacy on-prem technology, transforming their platform to a next generation virtual cloud contact centre.
2016
4net Partner with the Cabinet Office
4net form a partnership with the Cabinet Office, to create ANTENNA. The first dedicated government cloud communication platform. A genuine shared cloud solution available across UK Government.
2015
Avaya UK Partner of the Year
4net wins its first of many Avaya national and international accolades, with the coveted UK Partner of the Year award. The award recognised expertise with Avaya technology and how 4net was leading the way with innovative solutions.
2015
The Launch of Agile Cloud
As cloud technology started to become much more prevelant within telecommunications, 4net saw that this was an opportunity to help meet the changing needs of its customers. Through this Agile Cloud was created, Avaya's first fully cloud-based UK service.
2015
Supporting the public sector through RM1045
4net successfully joins the Crown Commercial Services procurement framework RM1045. A move that would see the business win contracts that amounted to over £40m in revenue.
2013
Intelligent Managed Services launched
4net saw the value it was bringing to customers through its support services and launched ESP, a proactive tool to monitor customers' telephony and contact centre platform. This enabled 4net to provide a fully managed service for their customers.
2012
Expanding operations in the Midlands
Following 4net's success and ever growing customer base, the team open a new office in Burton-on-Trent. This move attracted even more experienced and talented colleagues to join 4net helping expand the companies reach across the UK.
2010
40% year on year growth over first 5 years
4net and its team continue to grow exponetially over their formative years, delivering consistent 40%+ year on year growth every year for their first five years in business.
2007
CNA Awards: Reseller of the Year
4net continues to go from strength to strength and, just two year after being founded, is recognised as Reseller of the Year at the Comms National Awards, for its work with Assura. This win sparked a trend for picking up awards, which lasted for many years.
2006
4net's First Private Cloud Deal
After establishing the business in their first year of operations, the founders of 4net along with their small team of employees deliver their first private cloud solution for Assura Plc. Providing a secure cloud solution for their network of new medical centres across the UK.
2005
4net is founded and wins its first Avaya contract
With over 75 years of collective experience within telecommunications, and more than a decade working together, four friends establish 4net Technologies and win their first Avaya contract, with Expotel.
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