Who are ComputerTel

Established since 1988, ComputerTel is a specialist in Call Recording and Quality Management. They understand that call recording is more than just about the software, and that’s why all of their clients benefit from outstanding customer service and technical support. In August 2020, ComputerTel became part of the Fournet Group. The decision to join forces was based on the criticality of ComputerTel’s call recording solutions to FourNet’s blue light and central government customers.

 

They offer advice, expertise and a range of quality products and solutions that are specifically designed to help you capture, review and manage your call recordings to unlock the valuable information contained in these calls, that will help you improve your Business. 

 

Recording solutions can be greatly enhanced when integrated with other business applications that will maximise efficiencies and offer a rapid return on investment.  ComputerTel’s in-house engineering and development team can help you achieve this, as well as ensure that your solution remain reliable, and in line with current and evolving business needs and emerging technologies. 

Why ComputerTel

At every stage from the design of a solution, to deployment and ongoing maintenance and after-care, ComputerTel are focused on delivering a consistently excellent experience, delivered with enthusiasm, professionalism and personal detail.

6000+

Channels of recording

100%

Retention rate

100%

Customer satisfaction

30+

Years experience

ComputerTel Thought Leadership

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Whitepaper: Unlocking the value of voice

Whitepaper: Making call recording optimum arbitrium

Whitepaper: PCI DSS 2019 Edition