Calabrio is the customer experience intelligence company that empowers organisations to enrich human interactions.
The Calabrio ONE suite gives you the complete toolset to unlock customer behaviour and sentiment indicators that are buried within your interaction data. We are integrating Teleopti WFM to create the next-generation of workforce management application.
Gartner Peer Insights Customers' Choice winner for Workforce Engagement Management (WEM) in 2019
Calabrio customers worldwide
Calabrio products are installed on more than 2 million desktops
Our WFM application integrates to more than 70 telephony, CRM and other 3rd party systems
Calabrio's latest products and solutions
Next-Generation WFM: A Definitive Guide
Teleopti WFM Cloud Advanced Package
WFM Tools To Engage Your Agents