Award-winning,
fast-growing and successful.

Phil Dowling

What area do you work in and what does an average day look like?

I work in the professional services team as an application support specialist. I am about to move into the service area of the business in a T3 support role. There is no such thing as an average day for me, no two days are the same. I can be assisting the sales and pre-sales department in a solution design/ professional services quote one minute and then dealing with a customer outage the next. Each day is different and that’s one of the things I love about my job.

Where do you work and what do you like about it?

I mainly work in the Manchester office, but can be found driving the length and breadth of the country visiting customer sites for meetings or installation / upgrades of their solutions. The whole of FourNet, north and south has a good vibe and everyone makes you feel that you are part of the FourNet family.

What’s it like to work at FourNet?

It’s been said before, but I truly do love my job. I’ve worked in the communications business for 20+ years.I have worked in the large 2000+ employees sector and smaller companies over the years and FourNet is one of my favourites. I like the teamwork ethic, that everyone has a real can-do attitude. I feel that the customer focus is second to none. I have seen the company grow in the last 2.5 years and look forward to the future with this company.

What’s your biggest achievement or highlight of your time working at FourNet?

FourNet is committed to providing an environment where every employee can flourish and reach their potential and for me that is able to reach out to customers old and new and assist them in their journey. I am particularly proud of the fact that FourNet has won some considerable customer contracts with my assistance and that I was specifically requested to work on a project based on work I completed for that customer with a previous employer.

What would you tell a prospective candidate applying for a job here?

If you’re committed to providing the best service to our customers, have a can-do attitude, a good sense of humour, and have the thirst for knowledge,then this is the place for you. Career fatigue is an unknown ailment in FourNet!

Mariam Jafri

What area do you work in and what does an average day look like?

I work in the commercial team as a Paralegal. An average day for me is ensuring legal compliance across the business, this may entail reviewing customer and supplier terms and conditions, ensuring we are meeting legal requirements as and when required and negotiating terms with clients where such provisions may expose FourNet to significant commercial or legal risks. An average week for me involves liaising with my lovely commercial team and ensuring that customer contracts are up to date, drafting variations for new orders and working closely with the sales team to ensure I am aware of any new orders or potential proposals made to customers to ensure the correct procedure is followed in such circumstances.

Where do you work and what do you like about it?

I work in the Manchester office, I enjoy being around the Manchester team as everyone has an energetic personality. My colleagues are all motivated and always ready to help each other. I love the atmosphere in the office and the direct relationships I have formed with each member of staff. This differs from other places I have worked in before as I am not limited to forming beneficial relationships at FourNet.

What’s it like to work at FourNet?

Without being biased, FourNet is one of the best companies I have ever worked at. My manager is like a friend to me, the directors are approachable and appreciate my input in the business. Everyone is really helpful, the company encourages charity and volunteering activities which I thoroughly enjoy. FourNet aims to support religious and personal needs and ensures everyone feels equal and as part of a team.

What’s your biggest achievement or highlight of your time working at FourNet?

One of my biggest personal achievements that I have been able to get through because of the support I have received from FourNet is completing my LPC and Masters, this was a very challenging period, and my manager and team were extremely supportive. I am also very proud of the skills and knowledge I have learned both from a legal and commercial perspective.

What would you tell a prospective candidate applying for a job here?

I would definitely say go for it! Be prepared for being responsible and pay attention to detail. Always be organised and manage your time well as working to tight deadlines is an imperative task in this business. Overall, if you are looking to develop your knowledge and experience in a sector in a short period of time, FourNet is the place.

Amy Billington

What area do you work in and what does an average day look like?

I work in the operations department as a project coordinator, it is very fast paced, and we are always busy taking on new projects. I mainly look after anything that wouldn’t get assigned to a project manager, so the smaller orders through to the change requests and helping the PMs with their additions to larger projects. On an average day I will usually attend several conference calls, I am the middleman between FourNet and the customer. I will organise engineer resource and arrange for everything to fit together so a project can run smoothly.

Where do you work and what do you like about it?

I am mainly based in the Manchester Office, but I am also able to work from home if needed. I love the family atmosphere of the office, the vibe is happy and everyone helps each other out.

What’s it like to work at FourNet?

I absolutely love working at FourNet. I have felt so welcome since the minute I started. My team are great and supportive. When I started at FourNet I was a total newbie with no experience in the industry, but I have been lucky to be surrounded by so many great mentors who have guided me and helped me onto my career path. It’s a great place for internal growth, they really look after their staff.

What’s your biggest achievement or highlight of your time working at FourNet?

I have been lucky enough to be put through a work based apprenticeship which will allow me to eventually become a project manager. I just recently passed my first exam so that was an achievement! There have been many highlights for me, and the team nights out are always fun!

What would you tell a prospective candidate applying for a job here?

If you’re hard working with a positive attitude and like a challenge in a fast-paced environment, then you will fit right in!

Matt Croft

What area do you work in and what does an average day look like?

I work in the sales team leading on solutions for the Public Sector. My days are never average! I could be meeting customers face to face or via online collaboration video conferences one day; the next day I could be working with the bid management team (presales, bid manager, project management office and operations staff) responding to a customer tender; the day after I could be attending & presenting at one of the many events which FourNet attend. Every day is different which is a good thing!

Where do you work and what do you like about it?

I’m home based but usually you will find me in the Manchester office one a week or once every few weeks. My customers are nationwide so I don’t typically need to work from one of the offices but it is always good to catch up with people when I make the trip to the office.

What’s it like to work at FourNet?

FourNet has changed a lot since I joined in 2011. The business has grown massively from being a relatively small provider to now being much more established as a market leader and trailblazer in some areas. This has been achieved by everyone pulling together and helping each other out during the tough times. There has always been a big focus on enjoying work, you spend more time at work than you do at home so you need to work somewhere which is enjoyable.

What’s your biggest achievement or highlight of your time working at FourNet?

There are lots of highlights / achievements which I could list (big and small). But the one which always sticks in my mind was in 2015 when FourNet were confirmed as a supplier for the Crown Commercial Services RM1045 framework. I was heavily involved in bidding for this framework and it has been a great help to FourNet in winning the public sector customers which we have. In 2019 we were awarded supplier status for RM3808 which replaced RM1045 so we have carried on winning public sector business. One other highlight is the work we are doing within UK Blue Light / Public Safety. FourNet are working with a number of 999 control rooms in the UK to deliver better patient / citizen experiences and ultimately save lives which does make the job exciting and scary at the same time!

What would you tell a prospective candidate applying for a job here?

If you are looking for a company who provides exceptional customer service / growing as a business / fun place to work then let’s have a chat!

Robbie Brown

What area do you work in and what does an average day look like?

I currently work in Central Government for FourNet, however I’ve also been through the ‘ranks’ via the Service Desk based in Manchester before being promoted into Professional Services. An average day for me is ensuring that our award-winning ANTENNA cloud platform remains stable for our customers, as well as commissioning new servers for additional customers as and when required. A typical week involves on-site meetings discussing all aspects of telephony and networking with customers and suppliers and outside of this I spend a lot of time researching Cyber Security to ensure our platform remains as secure as possible.

Where do you work and what do you like about it?

Historically I have been based primarily out of London however of late I’ve been able to flexibly work and still provide the support required for customers. I generally find myself in London 3-4 days per week, with 1-2 days working remotely from home. There is no set pattern to these days though as often I have customer meetings that require on-site support. I love the flexibility at FourNet and how I can work anywhere and still get the job done.

What’s it like to work at FourNet?

I’ve been at FourNet for 10 years this April and I’d go as far as saying it’s like one big family. Everybody has a can-do attitude and I find that if/when mistakes are made, the area of focus lies on the solution rather than the problem – because of this we rarely make the same mistake twice and the directors are always very hands on to help whenever it’s required. Given FourNet’s recent rapid growth, the directors always remain hands on and I often find myself reaching out to them for advice and they’re always willing to help.

What’s your biggest achievement or highlight of your time working at FourNet?

Although it’s not a sole achievement of mine, my greatest achievement is seeing ANTENNA grow as a brand within FourNet and knowing I played a pivotal part of this. Starting out as a pipe-dream I helped our team bring this to where it is now with our government customers. We’ve enabled better ways of working for so many government departments from the simple things (in theory) like secure voice to the more complex of enabling users to work from home and still remain connected to the core and performing their daily tasks as if they were in the office. Often this is taken for granted but we’ve proven that productivity has increased just by allowing end users to be flexible.

I find myself often talking about my job with pride to anybody who asks “So, what is it that you do?”. I’ve been at FourNet for almost 10 years and have seen the steady growth followed by rapid growth of late and the names involved in projects generally remain the same and that’s no fluke. It’s credit to FourNet and how effective they are at keeping staff motivated and happy. Equally the new faces to projects have been a breath of fresh air – there isn’t a single person at FourNet who isn’t open to new and fresh ideas.

What would you tell a prospective candidate applying for a job here?

First and foremost, I’d say to be prepared for a change in pace. FourNet work to tight schedules and our unique selling point is that we’re able to rapidly turn things around to suit the customer. Those without a positive can-do attitude need not apply.

Ben Ryland