Solutions not problems

The world is full of problems, but FourNet is full of people who love solving problems. Engineers, customer service, pre-sales and solutions; there’s nothing we like more than a challenge.

When there’s a gremlin in the matrix, we don’t see it as a problem. We see an opportunity to come up with a solution for, a puzzle to solve. We work on a personal level to solve our customers’ problems collaboratively.

The thing that gives FourNet its edge is our challenger spirit. It’s the thing that drives us to go the extra mile, challenge the status quo, and gives us the flexibility to grab opportunities and stay at the forefront of the industry. The unique thing about FourNet is that we have managed to hold on to that spirit even as we’ve grown.

How we work

What sets us apart is the human touch – this is what propels us and keeps customers coming back. We encourage a culture of teamwork within teams, across the business, collaboratively with our partners and as an extension of our customers’ in-house teams.

We want people who are problem solvers. People who share the same objectives as our customers and work with them to deliver their goals.

Resilience, autonomy, honesty, independence and integrity – that’s what it takes to thrive at FourNet. We’ll support you, train you and develop you to help you grow your career at FourNet. We’re fast-paced and challenging but we also have a lot of fun.

Innovators

“The best way to predict the future is to invent it.”  

That quote has been attributed to more than one person. But at FourNet, we all truly live it.  

We create the future day by day. Constantly re-inventing our customers’ businesses. We imagine new solutions for problems that, sometimes, don’t even yet exist. We’ve perfected the art of listening. 

Our ability to truly listen and create solutions allows us, within a rapidly shifting world, to transform our customers’ businesses and help them excel. FourNet doesn’t just sell a product, or a service, we develop carefully curated solutions.  

Our innovators help customers stay ahead of the curve. By transforming our clients’ communications systems, we help them transform the world.

Problem Solvers

When customers choose a FourNet solution, they know it’ll work. Simple as that.  And if there is an issue, they know it’ll be sorted soon. That’s because FourNet keeps things running. We’re always ready to help.  

There’s a reason why customers who absolutely must have reliable networks, choose us. We know what we’re doing. We know what the customer needs to do. We have the solution.  

At FourNet we don’t see problems; we see opportunities to develop new solutions. We don’t have tricky issues; we have interesting challenges.  We don’t get stumped; we figure it out. It’s a question of attitude. 

We think on our feet. Stay flexible. Experiment with new ideas. Find new solutions to new problems. Make things that work.  

We’re looking for others who think the way we do, and who can help us keep delivering for our customers.

Job Vacancies

We’re always on the lookout for great talent, please check out our current vacancies or click here to submit your CV.

Send your CV

Apprentice Systems Engineer

Manchester

The primary function will be to ensure FourNet continues to deliver exceptional service to our end customers. The applicant will be trained on Avaya IPO, CM and Enghouse EICC Platforms. The role will involve a mixture of Installation, Maintenance and Service Desk activities. Ongoing training will be provided to keep the individual up to date with the latest Technology and cross-training to cover FourNet's Technical Portfolio.

Customer Relationship Manager

Manchester

Proactively and regularly engage with existing FourNet customers and collaborate with partners and stakeholders to achieve high levels of customer satisfaction and retention and generate additional business sales. Ongoing training will be provided to keep the individual up to date with the latest Technology and cross-training to cover FourNet's Technical Portfolio.

Incident Support Specialist

Manchester

To co-ordinate and manage Service Desk cases pro-actively and liaise with the customer and support our engineers to ensure high quality service, as well as work closely with out Managed Service team to ensure all reporting is correct and delivered in a timely manner. Incident Support Specialist will be responsible for finding the correct resolver group for all types of Service Desk Tickets. Managing customer interaction and expectation, Third Party Liaison and Change Controls and Incident Reporting.

Sales Development Representative

Manchester

FourNet are looking for Sales Development Representatives (SDRs) to take the leads generated from our marketing activities and turn them into Sales Qualified Leads. The Sales Development Representative will be tasked with outbound calling, email outreach and LinkedIn to set appointments, demos and webinars for the FourNet sales team.

Microsoft UC Consultant

Manchester

FourNet is one of the UK’s most successful cloud and managed services providers. We have grown year on year for the last 15 years, have won multiple awards and work with some of the most secure, critical, and commercially driven organisations in the UK. The main purpose of the role is to Provide direction and technical expertise in the Microsoft UC field to internal and external stakeholders

Government Shared Service Engineer (Avaya)

London

FourNet have a requirement for someone to join our Government Shared Service team as a dual skilled support and professional services engineer dedicated to the central government projects. The Government Shared Service Engineers primary role will be to ensure FourNet deliver continued exceptional service to all our customers and will have the opportunity to work on Avaya’s latest offerings such as Equinox client.

Service Desk Analyst

London

FourNet is one of the UK’s most successful cloud and managed services providers. We have grown year on year for the last 15 years, have won multiple awards and work with some of the most secure, critical, and commercially driven organisations in the UK. The main purpose of the role is to co-ordinate and manage Service Desk cases pro-actively and liaise with the customer and support our engineers to ensure high-quality service, as well as working closely with the Managed Service management team to ensure all reporting is correct and delivered in a timely manner.