In November, FourNet and Alzheimer’s Society won a prestigious European Contact Centre and Customer Service Award (ECCCSA) – the ‘Oscars’ of the customer service industry. This award recognises the creation of the UK’s first dementia-friendly contact centre, setting a new standard for supporting vulnerable customers.
Join our webinar to discover the journey behind this initiative and gain expert insights on improving services for those in vulnerable situations.
In November, FourNet and Alzheimer’s Society won a prestigious European Contact Centre and Customer Service Award (ECCCSA) – the ‘Oscars’ of the customer service industry. This award recognises the creation of the UK’s first dementia-friendly contact centre, setting a new standard for supporting vulnerable customers.
Join our webinar to discover the journey behind this initiative and gain expert insights on improving services for those in vulnerable situations.