Why NICE inContact?

#1

Cloud customer experience platform

85+

Fortune 100 Customers

>500k

Agents Worldwide

99.99%

Guaranteed Uptime

About NICE inContact

NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

NICE inContact named a Magic Quadrant Leader!

NICE inContact recently achieved the highest overall position for ability to execute in the 2020 Gartner Magic Quadrant for Contact Centre as a Service

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