NICE inContact CXone, the world’s #1 cloud customer experience platform.
Empowering exceptional agent and customer experiences: every channel, every time. CXone is the first and only platform unifying best-in-class Omnichannel Routing, Customer Analytics, Workforce Engagement, Automation and Artificial Intelligence—all built on an Open Cloud Foundation.
Why NICE inContact?
Cloud customer experience platform
Fortune 100 Customers
About NICE inContact
NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world’s #1 cloud customer experience platform, NICE inContact CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.
NICE inContact named a Magic Quadrant Leader!
NICE inContact recently achieved the highest overall position for ability to execute in the 2020 Gartner Magic Quadrant for Contact Centre as a Service
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