A leader in customer communications
Enghouse are experts in integrated solutions such as multi-channel contact centre, self-serve, attendant operator consoles & call handling.
Enghouse Interactive is a global provider of customer interaction management solutions. Our comprehensive portfolio span omni-channel contact centres, computer telephony integration (CTI), self-service, knowledge management, operator consoles, call recording and quality monitoring, video collaboration and outbound diallers.
The flexibility brand-agnostic nature of our solutions means, they are scalable in deployment, size, complexity and integration. Can support multiple UC/PBX environments simultaneously with a pathway for a controlled migration when legacy applications come to their end of life; as a result, there is no need to re-invest. Whether deployed premise-based, through to private, public or community cloud and even hybrid, ensuring that customers can be reached – anytime, anywhere and via any channel of choice.
Enghouse Interactive recently promoted FourNet to platinum partnership status within its EMEA partner programme.
The accolade follows the success of the two companies in deploying customer contact solutions on the Microsoft Teams, Avaya and Cisco unified communications (UC) platforms and FourNet’s roll-out of two new hosted cloud platforms incorporating CC.
We’re delighted to see FourNet achieve platinum partner status. Their meteoric rise through the partner tiers is testament to the strong and evolving relationship the two companies have built up over the years.
Channel Director, Enghouse Interactive
FourNet is one of our most long standing and trusted Partner’s. We have seen them rise up through our Partner programme, being one of the first to achieve Gold Partner Status and the first to be awarded the accolade of “Contact Centre Specialist” for their capabilities in this sector. Their innovation and proficiency in deploying our contact centre solutions across a range of platforms including Avaya, Cisco, Skype for Business and now Microsoft Teams is second to none. It’s great to see FourNet embracing our technology as they move the Enghouse Communications Center onto their cloud platform. We look forward to continued collaboration with such a versatile partner.
VP of Sales EMEA, Enghouse Interactive
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